NETWORK OPERATIONAL PHASE. 20 - 6.2 AVAILABILITY OF THE NETWORK AND THE CONNECTIVITY SERVICES. ...................................................... - 20 - 6.3 OPERATIONAL SUPPORT; SERVICE DESK. ................................................................................................... - 20 - 6.4 USER DOCUMENTATION. ............................................................................................................................ - 20 - 6.5 MONITORING. ............................................................................................................................................. - 21 - 6.6 FAILURES.................................................................................................................................................... - 21 -
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Sources: Concession Contract, Concession Contract, Concession Contract