Common use of Network Provider Directory Clause in Contracts

Network Provider Directory. (A) For each of the provider types covered under the Contract, the Contractor shall make the following information about its Network Providers available to the Enrollee in paper form upon request and in electronic form: (1) the Network Provider's name, as well as any group affiliations; (2) the Network Provider's street address(es); (3) the Network Provider's telephone number(s); (4) the Network Provider's website URL, as appropriate; (5) the Network Provider's specialty, as appropriate; (6) whether the Network Provider will accept new Enrollees; (7) the Network Provider's cultural and linguistic capabilities including languages (including American Sign Language) offered by the Network Provider or a skilled medical interpreter at the Network Provider's office; and (8) whether the Network Provider's offices/facilities have accommodations for people with physical disabilities, including offices, exam room(s) and equipment. (B) The Contractor shall update the paper Network Provider directory at least: (1) monthly, if the Contractor does not have a mobile-enabled electronic directory; or (2) quarterly, if the Contractor has a mobile-enabled directory. (C) The Contractor shall update the electronic Network Provider directory no later than 30 calendar days after the Contractor receives updated Provider information. (D) The Contractor shall make the Network Provider directory available on the Contractor’s website in a machine-readable file and format as specified by the Secretary of HHS.

Network Provider Directory. (A) For each of the provider types covered under the Contract, the Contractor shall make the following information about its Network Providers available to the Enrollee in paper form upon request and in electronic form: (1) the Network Provider's name, as well as any group affiliations; (2) the Network Provider's street address(es); (3) the Network Provider's telephone number(s); (4) the Network Provider's website URL, as appropriate; (5) the Network Provider's specialty, as appropriate; (6) whether the Network Provider will accept new Enrollees; (7) the Network Provider's cultural and linguistic capabilities including languages (including American Sign Language) offered by the Network Provider or a skilled medical interpreter at the Network Provider's office; and (8) whether the Network Provider's offices/facilities have accommodations for people with physical disabilities, including offices, exam room(s) and equipment. (B) The Contractor shall update the paper Network Provider directory at least: (1) monthly, if the Contractor does not have a mobile-enabled electronic directory; or (2) quarterly, if the Contractor has a mobile-enabled directory. (C) The Contractor shall update the electronic Network Provider directory no later than 30 calendar days after the Contractor receives updated Provider information. (D) The Contractor shall make the Network Provider directory available on the Contractor’s 's website in a machine-readable file and format as specified by the Secretary of HHS.