Never Accept a Booking or Edit from Customers. The Contractor is strictly prohibited from accepting any request for bookings or changes to existing bookings from a BDT customer or representative of that customer. The Contractor must advise the customer that he/she is not authorized to action any bookings requests and ask that the customer contact BDT directly on the toll-free number found on our website to make any bookings or changes to a booking.
Appears in 2 contracts
Sources: Driver Service Level Agreement, Driver Service Level Agreement