Common use of Normal Maintenance Clause in Contracts

Normal Maintenance. Normal Maintenance shall refer to: (i) upgrades of hardware or software; (ii) preventative and necessary maintenance (such as upgrading power supplies), or (iii) upgrades to increase capacity. Normal Maintenance while being conducted may degrade the quality of services provided which may include a disruption of the services; provided, however, that a disruption related to Normal Maintenance shall not be deemed to be an Outage. Normal Maintenance shall be undertaken at a time mutually negotiated and agreed upon by Customer and 5NINES during implementation. For maintenance not covered under mutually agreed upon Normal Maintenance hours, 5NINES shall provide two (2) days prior notice.

Appears in 1 contract

Sources: Standard Terms and Conditions

Normal Maintenance. Normal Maintenance Maintenance" shall refer to: (i) upgrades of hardware or software; (ii) preventative and necessary maintenance (such as upgrading power supplies), or (iii) upgrades to increase capacity. Normal Maintenance while being conducted may degrade the quality of services provided which may include a disruption of the services; provided, however, that a disruption related to Normal Maintenance shall not be deemed to be an Outage. Normal Maintenance shall be undertaken at a time mutually negotiated and agreed upon by Customer and 5NINES during implementation. For maintenance not covered under mutually agreed upon Normal Maintenance hours, 5NINES shall provide two (2) days prior notice.

Appears in 1 contract

Sources: Standard Terms and Conditions