Notice of Unavailability. In the event there will be more than thirty (30) minutes down time of any SaaS or Hosted Service components for any reason, including but not limited to, Scheduled SaaS Maintenance or emergency maintenance, Contractor shall provide notice to users by posting a web page that indicates that the site is temporarily unavailable and to please come back later. Contractor shall also provide advanced e-mail notice to ▇▇▇▇@▇▇▇▇▇.▇▇▇ which will include at least a brief description of the reason for the down time and an estimate of the time when City can expect the site to be up and available.
Appears in 8 contracts
Sources: Software as a Service Agreement, Software as a Service Agreement, Software as a Service Agreement
Notice of Unavailability. In the event there will be more than thirty (30) minutes down time of any SaaS or Hosted Service components for any reason, including but not limited to, to Scheduled SaaS Maintenance or emergency maintenance, Contractor shall will provide notice to users by posting a web page that indicates that the site is temporarily unavailable and to please come back later. Contractor shall will also provide advanced e-mail notice to ▇▇▇▇@▇▇▇▇▇.▇▇▇ which will include at least a brief description of the reason for the down time and an estimate of the time when City can expect the site to be up and available.
Appears in 3 contracts
Sources: Professional Services, Software as a Service Agreement, Software as a Service Agreement
Notice of Unavailability. In the event there will be more than thirty (30) minutes down time of any SaaS or Hosted Service components for any reason, including but not limited to, to Scheduled SaaS Maintenance or emergency maintenance, Contractor shall will provide notice to users by posting a web page that indicates that the site is temporarily unavailable and to please come back later. Contractor shall will also provide advanced e-mail notice to ▇▇▇▇▇▇.▇▇▇▇▇▇@▇▇▇.▇▇▇▇▇.▇▇▇ which will include at least a brief description of the reason for the down time and an estimate of the time when City County can expect the site to be up and available.
Appears in 2 contracts
Notice of Unavailability. In the event there will be more than thirty (30) 30 minutes down time of any SaaS or Hosted Service components for any reason, including including, but not limited to, Scheduled SaaS Maintenance or emergency maintenance, Contractor shall provide notice to users by posting a web page that indicates that the site is temporarily unavailable and to please come back later. Contractor shall also provide advanced e-mail notice to ▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇.▇▇▇ and ▇▇▇▇▇▇.▇▇▇@▇▇▇▇▇.▇▇▇ which will include at least a brief description of the reason for the down time and an estimate of the time when City can expect the site to be up and available.
Appears in 1 contract
Notice of Unavailability. In the event there will be more than thirty (30) minutes down time of any SaaS or Hosted Service components for any reason, including but not limited to, Scheduled SaaS Maintenance or emergency maintenance, Contractor shall provide notice to users by posting a web page that indicates that the site is temporarily unavailable and to please come back later. Contractor shall also provide advanced e-mail notice to ▇▇▇▇▇▇▇.▇▇▇▇▇▇▇@▇▇▇▇▇.▇▇▇ which will include at least a brief description of the reason for the down time and an estimate of the time when City can expect the site to be up and available.
Appears in 1 contract
Sources: Software as a Service Agreement
Notice of Unavailability. In the event there will be more than thirty (30) 30 minutes down time downtime of any component of the SaaS Application or Hosted Service components SaaS Services for any reason, including including, but not limited to, Scheduled SaaS Maintenance or emergency maintenance, Contractor shall provide notice to users by posting a web page that indicates that the site is temporarily unavailable and to please come back later. Contractor shall also provide advanced e-mail notice to ▇▇▇▇▇.▇▇▇▇▇▇▇@▇▇▇▇▇.▇▇▇ which will include at least a brief description of the reason for the down time downtime and an estimate of the time when City can expect the site to be up and available.
Appears in 1 contract
Sources: Software Agreement
Notice of Unavailability. In the event there will be more than thirty (30) minutes down time of any SaaS or Hosted Service components for any reason, including but not limited to, Scheduled SaaS Maintenance or emergency maintenance, Contractor shall provide notice to users by posting a web page that indicates that the site is temporarily unavailable and to please come back later. Contractor shall also provide advanced e-mail notice to ▇▇-▇▇▇@▇▇▇▇▇.▇▇▇ which will include at least a brief description of the reason for the down time and an estimate of the time when City can expect the site to be up and available.
Appears in 1 contract
Sources: Reseller Agreement
Notice of Unavailability. In the event there will be more than thirty (30) minutes down time of any SaaS or Hosted Service components for any reasonreason including, including but not limited to, Scheduled SaaS Maintenance or emergency maintenance, Contractor shall provide notice to users by posting a web page that indicates that the site is temporarily unavailable and to please come back later. Contractor shall also provide advanced e-mail notice to ▇▇▇▇@▇▇▇▇▇.▇▇▇ the City email(s) to which the license(s) are registered, which will include at least a brief description of the reason for the down time and an estimate of the time when City can expect the site to be up and available.
Appears in 1 contract
Sources: Software as a Service Term Sheet
Notice of Unavailability. In the event there will be more than thirty (30) minutes down time of any SaaS or Hosted Service components for any reason, including but not limited to, to Scheduled SaaS Maintenance or emergency maintenance, Contractor shall will provide notice to users by posting a web page that indicates that the site is temporarily unavailable and to please come back later. Contractor shall will also provide advanced e-mail notice to ▇▇▇▇▇.▇▇▇▇▇▇▇▇▇▇▇@▇▇▇.▇▇▇▇▇.▇▇▇ which will include at least a brief description of the reason for the down time and an estimate of the time when City County can expect the site to be up and available.
Appears in 1 contract