Common use of Notification of Loss or Damage Clause in Contracts

Notification of Loss or Damage. You must report any damage to the Goods or (third party) property before completion. As the existing condition of the Goods are subject to verbal agreement You must inspect all the Goods as they are unloaded and/or relocated and any damage considered to have been caused by Us must be listed on the move documentation before signing. No claims will be accepted for any damage we are notified of after We have left the move. 12.9.1 Once the Move documentation is signed off at Option 1 or 2 (Green or Yellow) no (further) claim can be made. In other words, one criteria that must be fulfilled to make a claim is that the Completion Form was signed off at Option 3 (red) before the removalists leave the premises. 12.9.2 If the move was signed off in Red and the problem relates to a Damage we will send out a “Customer Damage Information Form” within 2 Business days which needs to be completed and returned before the claim will be assessed. 12.9.3 If the move was signed off in Red and the problem relates to a complaint about the time the move took we will send out a “Customer Questioning Removal Time Form” within 2 Business days which needs to be completed and returned before the claim will be assessed