Notification to include. 3.1.1 Infrastructure outages 3.1.2 Implementation server outages 3.1.3 Customer's customer production server outages (of the highest priority) 3.1.4 Customer premise outages
Appears in 3 contracts
Sources: Amendment No. 2 (Corio Inc), Agreement (Corio Inc), Amendment No. 2 (Corio Inc)