Objective of the Service. The objective is to deliver a timely, accurate and complete service to the Customer. The Service Level Agreement defines the service and the service level with the objective of: • Clearly defining responsibilities. • Ensuring effective management of the Payroll Processing Service; • Ensuring effective management of the Hosted Cloud Service; • Defining effective communication channels; • Documenting problem resolution and escalation processes. - The Services to be delivered by the Customer’s obligations and the Company obligations are denoted by the symbol “✓” within the tables of this document.
Appears in 1 contract
Sources: Service Level Agreement
Objective of the Service. The objective is to deliver a timely, accurate and complete service to the Customer. The Service Level Agreement defines the service and the service level with the objective of: • Clearly defining responsibilities. • Ensuring effective management of the Payroll Processing Service; • Ensuring effective management of the Hosted Cloud Service; • Defining effective communication channels; • Documenting problem resolution and escalation processes. - The Services to be delivered by the Customer’s obligations and the Company obligations are denoted by the symbol “✓” within the tables of this document.
Appears in 1 contract
Sources: Master Services Agreement
Objective of the Service. The objective is to deliver a timely, accurate and complete service to the Customer. The Service Level Agreement defines the service and the service level with the objective of: • Clearly defining roles and responsibilities. • Ensuring effective management of the Payroll Processing Service; • Ensuring effective management of the Hosted Cloud Service; . • Defining effective communication channels; . • Documenting problem resolution and escalation processes. - The Services to be delivered by the Customer’s obligations and the Company obligations are denoted by the symbol “✓” within the tables of this document.
Appears in 1 contract
Sources: Master Services Agreement