Common use of Ongoing Activities Clause in Contracts

Ongoing Activities. a. Implement the comprehensive communications plan to ensure clear communications about systems improvements and changes being implemented in 2026 including, but not limited to, the implementation of the Relevant Services, implementation of the redesigned home and community-based services waiver and the implementation of the Behavioral Health Services System. b. Develop a holistic end-to-end toolkit to support case managers and care coordinators in navigating eligibility for the Relevant Services, referral sources and other important information. c. Create an online training on Medicaid eligibility and update the training annually, or when any significant eligibility change occurs. Strategy 3. Engage child serving individuals and organizations to ensure they are aware of currently available services and supports and upcoming changes and development and implementation of Relevant Services and supports for the Defined Class. 1. Short-term Activities (2025) a. Develop an action plan to engage and educate child-serving individuals and agencies including health navigators, school professionals, Iowa HHS staff and juvenile justice program staff. 2. Ongoing Activities (2025-2028) a. Conduct ongoing trainings and engagement to ensure clear communications about systems improvements and changes being implemented in 2026 and beyond. b. Work collaboratively with youth, providers, and child-serving agencies to gather feedback on communications materials and identify gaps and opportunities for improvement. Strategy 4. Strengthen cultural competency and accessibility through engagement with culturally appropriate organizations in the development and review of materials. 1. Short-term Activities (2025) a. Develop trainings on cultural competency and accessibility with the Health Equity Office to make available on staff SharePoint sites. b. Use results from the Iowa HHS Health Equity Assessment to inform internal cultural competency training needs. c. Engage the Iowa REACH Communication Subcommittee with researching best practices from other states surrounding culturally competent communications. Anticipated Outcomes of Objective 1 1. Youth, families, providers, and public child-serving agencies are fully informed about the Relevant Services and how to access them. 2. Communications are culturally competent and accessible. 3. Communications are reviewed and improved where necessary on a regular basis.