Online Support Portal. The Support Portal includes an online knowledge base, best practices for use of the Hosted Application(s), and a portal for the Designated Support Contacts to submit support tickets.
Appears in 2 contracts
Sources: Hosting Subscription Agreement, Licensing Agreements
Online Support Portal. The Support Portal includes an online knowledge base, best practices for use of the Hosted Application(s)Web Applications, and a portal for the Designated Support Contacts (as defined below) to submit support tickets.
Appears in 1 contract
Sources: Master Subscription Agreement
Online Support Portal. The Support Portal includes an online knowledge base, best practices for use of the Hosted Application(s)Applications, and a portal for the Designated Support Contacts (as defined below) to submit support tickets.
Appears in 1 contract
Sources: Master Subscription Agreement