Operation of the Fiber System. In addition to this Agreement, the Licensee and the City have agreed to allocate the responsibility for the operation of the Licensee Facilities as provided herein. The City and Licensee shall reasonably cooperate with each other to achieve the purposes of this Agreement. 3.1 Responsibilities of Licensee for the Operation of the Fiber System. Licensee shall operate, manage, and maintain the Licensee Facilities as set forth in this Section 3. The term "operate”, as used in this Section 3, shall include: A. Customer relations, including system installation, operations, billing and collections; B. Maintenance and repairs to all Licensee Facilities and components other than those owned by or licensed to the City or for which the City has the maintenance and repair obligation under the terms of this Agreement; C. Technical support coverage seven (7) days per week, twenty-four
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Sources: Fiber License and Operating Agreement, Fiber License and Operating Agreement