Operation of the Platform. The Platform provides access to Educators using chat functionalities to allow students to obtain tutoring in connection with the courses defined by the Parties, which are set out in Schedule “B” to this Agreement. The Platform and Educators are available on a 24 hours / 7 days per week basis, subject to the limitations set out in the Service Levels defined in this Agreement. Customer acknowledges that Educators qualified to interact with students on all courses set out in Schedule “B” may not be available at all times. Teachers and administrators have access to the Platform and are provided with means to assess interactions between students and Educators.
Appears in 2 contracts
Sources: Service Agreement, Service Agreement