Common use of Operational Audit Clause in Contracts

Operational Audit. ProVantage and its representatives, at ProVantage's expense and upon reasonable notice to ShopKo, shall have the right to conduct an audit of ShopKo's operations used in providing the Services (i) on an annual basis and (ii) more frequently as reasonably requested by ProVantage to the extent that such audit will not unreasonably disrupt the operations of ShopKo, in order to verify that ShopKo is exercising reasonable operational procedures in accordance with the customary standards of the health benefit management and healthcare information technology industries in its performance of the Services. ShopKo will provide ProVantage and its representatives access to the ShopKo facilities at which ShopKo is performing the Services, to ShopKo's personnel engaged in performing the Services, to existing Data and work product located at ShopKo facilities and to reasonably related documentation. ShopKo will provide to ProVantage and its representatives any assistance that they reasonably require in connection therewith at no additional charge to ProVantage, provided, however, that ProVantage shall pay ShopKo, at rates then in effect pursuant to this Agreement, for any technical resources and application development time used by ShopKo and any other reasonable additional costs of ShopKo necessary for the audit and not otherwise provided to ProVantage hereunder.