Common use of Operational Audit Clause in Contracts

Operational Audit. T-Mobile or its authorized representatives shall have the right during Provider’s normal business hours and upon at least ten (10) days written notice, to perform an operational audit at T-Mobile’s expense with respect to (a) Provider’s Safeguards and other security, confidentiality and privacy practices and standards required in this Agreement; (b) Provider’s disaster recovery capabilities and fail-over planning with respect to the Services; (c) any activities of Provider hereunder that may affect T-Mobile’s internal controls on financial reporting; and (d) Provider’s performance of the Services.

Appears in 1 contract

Sources: Services Agreement (Startek Inc)

Operational Audit. T-Mobile or its authorized representatives shall have the right during Provider’s normal business hours and upon at least ten five (105) days days’ written notice, to perform an operational audit at T-Mobile’s expense with respect to (a) Provider’s Safeguards and other security, confidentiality and privacy practices and standards required in this Agreement; (b) Provider’s disaster recovery capabilities and fail-over planning (including the Disaster Recovery Plan) with respect to the Services; (c) any activities of Provider hereunder that may affect T-Mobile’s internal controls on financial reporting; and (d) Provider’s performance of the Services.

Appears in 1 contract

Sources: Call Center Services Agreement (Startek Inc)