Common use of Operator Services (OS) and Directory Assistance (DA) Clause in Contracts

Operator Services (OS) and Directory Assistance (DA). OS for local and toll assistance (for example, call completion, busy line verification and emergency interruption) and DA (e.g., 411 calls) are provided as a part of Exchange Services offered for resale. GTE may brand this service as GTE .NAS will be billed in accordance with GTE’s retail tariff. 5.6.1 If NAS requests branding or unbranding, GTE will provide such unbranding or rebranding with NAS’s name pursuant to Article VII, Section 12. 5.6.2 NAS will be billed a charge for unbranding or rebranding and customized routing as set forth in Article VII, Section 11.4 and additional charges specified in Article VII, Section 12.4. 5.6.3 For those offices that NAS has requested GTE to rebrand and/or unbrand OS and DA, GTE will provide it where GTE performs its own OS and DA service subject to capability and capacity limitations where customized routing is Currently Available. If GTE uses a third-party contractor to provide OS or DA, GTE will not provide branding nor will GTE negotiate it with a third party on behalf of NAS. NAS must negotiate with the third party. In these instances, NAS will need to purchase customized routing and dedicated trunking to differentiate its OS/DA traffic from GTE’s.

Operator Services (OS) and Directory Assistance (DA). OS Operator Services for local and toll assistance (for example, call completion, busy line verification and emergency interruption) and DA Directory Assistance (e.g., 411 calls) are provided as a part an element of Exchange Services offered for resale. GTE may brand this service as GTE .NAS .NT will be billed in accordance with GTE’s retail tariff.Appendix C. 5.6.1 If NAS NT requests branding or unbranding, GTE will provide such unbranding or rebranding with NASNT’s name pursuant to Article VII, Section 12. 5.6.2 NAS NT will be billed a charge for unbranding or rebranding and customized routing as set forth in Article VII, Section 11.4 10.4 and additional charges specified in Article VII, Section 12.411.4. 5.6.3 For those offices that NAS NT has requested GTE to rebrand and/or unbrand OS and DA, GTE will provide it where GTE performs its own OS and DA service subject to capability and capacity limitations where customized routing is Currently Available. If GTE uses a third-party contractor to provide OS or DA, GTE will not provide branding nor will GTE negotiate it with a third party on behalf of NASNT. NAS NT must negotiate with the third party. In these instances, NAS NT will need to purchase customized routing and dedicated trunking to differentiate its OS/DA traffic from GTE’s.