Common use of Operator Services Rate Structure Clause in Contracts

Operator Services Rate Structure. Where technically feasible and/or available, AT&T-13STATE will differentiate its OS charges by whether the CARRIER LWC End User is receiving: 2.1.1 Manual OS call assistance (i.e., provided a live, human Operator), for which a per work second charge will apply, and 2.1.2 Automated OS call assistance (i.e., an OS switch equipment voice recognition feature, functioning either fully or partially without live, human Operators), where a flat rate per call charge will apply. 2.1.3 See LWC Pricing Schedule for the full set of OS recurring rates that apply to LWC.