ORDERING AND PROVISIONING OF SERVICES. 3.1 The Customer may order services from Brigantia in accordance with one of the following procedures: (a) the Customer shall complete and submit an Order or Letter of Engagement for Services; (b) where the Customer submits an order for Professional Services Brigantia shall prepare an SOW and/or Letter of Engagement setting out Brigantia's offer to supply Professional Services and shall submit the SOW or Letter of Engagement for the Customer's review and acceptance. Such offer shall remain open to acceptance by the Customer for a period of 7 calendar days from the date that the SOW or Letter of Engagement is submitted to the Customer. Customer's acceptance of an SOW or Engagement Letter shall form a binding contract between the parties to such SOW or Engagement Letter; (c) where the Customer submits an Order or Letter of Engagement for Services, such Order or Letter of Engagement shall constitute a written offer by the Customer to enter into a legally binding contract with Brigantia for the provision of the Services specified and such offer shall remain open to acceptance by Brigantia for a period of 14 calendar days from the date that the order is submitted to Brigantia and (d) if Brigantia declines to accept an Order or Letter of Engagement for Services submitted by the Customer, it shall notify the Customer of its decision after receiving the order as soon as is reasonably practicable thereafter.
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Sources: Master Services Agreement, Master Services Agreement, Master Services Agreement