OSI SOFTWARE. If Licensee believes that there is a Defect in OSI Software, Licensee will (1) promptly notify OSI, describing the parameters, procedures and conditions resulting from the Defect in sufficient detail to permit OSI to isolate the code that has caused the Defect, and (2) provide OSI with all data files, database rules and other software, together with Remote Access and (if OSI requires) on-site access, reasonably believed necessary by OSI for it to reproduce and analyze the Defect. If the Defect cannot be reproduced, no further action will be taken.
Appears in 2 contracts
Sources: Master License Agreement (Objective Systems Integrators Inc), Enterprise License Agreement (Objective Systems Integrators Inc)