Common use of Other Basic Internet Banking Features Clause in Contracts

Other Basic Internet Banking Features. ‌ (A) Stop Payment Feature‌ The stop payment feature within the Service is only for stopping payments on checks that you have written from your account. This feature is accessible in the “Online Services” menu of the Internet Banking Service and provides a means to securely forward your stop payment requests to us for processing.‌ Stop payment requests received through the Service will generally be processed within one (1) to two (2) Business Days. Therefore, if your request is urgent, we recommend that you contact our Member Services Department directly via telephone or in person. The stop payment feature within the Service should NOT be used to cancel transfers, Bill Payments or electronic payments.‌ There is typically a stop payment fee associated with this feature. Please refer to our schedule of fees and charges for additional information or contact us at (▇▇▇) ▇▇▇-▇▇▇▇. Additional terms of acceptance or disclosures may apply on the stop payment service and these disclosures will be made at the time you complete the request. Additional information on stop payments is available within the Service.‌ (B) Address Change, Order Documents, & Secure E-Mail‌ Additional features within the Service include: secure emails, address changes, and document requests. The submission of requests, such as those for address changes, or document requests will generate a secure email to Mocse. Generally, requests received through the Service’s secure e-mail feature will be processed within one (1) to two (2) Business Days. For urgent requests, we recommend that you contact our Member Services Department.‌ In addition, in the User’s Services menu, you can request Bill Payment services and the addition/ removal of Linked Accounts. There may be additional fees associated with some of these services. Fees will be disclosed in our schedule of fees and charges and/or at the time of your request.‌