Common use of Other Information Reporting Clause in Contracts

Other Information Reporting. Distributor shall provide to THERMO, at Distributor’s expense and in English, each and every Product-related quality and/or performance complaint within two (2) calendar days after receipt of such complaint by Customer. Distributor shall use a complaint reporting form as defined in Exhibit H for reporting the information to THERMO. In addition, Distributor shall notify THERMO of any reportable incident (as defined in Exhibit D) within twenty four (24) hours and as outlined in the vigilance procedure also attached hereto as Exhibit D. Detailed information of action(s)s taken to resolve any reported complaint shall be communicated to THERMO within three (3) business days after completion of the actions.

Appears in 2 contracts

Sources: Exclusive Distributor Agreement and License (Thermogenesis Corp), Exclusive Distributor Agreement and License (Thermogenesis Corp)

Other Information Reporting. Distributor shall provide to THERMO, at Distributor’s expense and in English, each and every Product-related quality and/or performance service complaint within two three (23) calendar business days after receipt of such complaint by Customer. Distributor shall use a The complaint reporting form as defined in Exhibit H should be used for reporting the information to THERMO. In addition, Distributor shall notify THERMO of any reportable incident “incident” (as defined in Exhibit D) within twenty four (24) hours and as outlined in the vigilance procedure also attached hereto as Exhibit D. Detailed information of action(s)s service performed or actions taken to resolve any the reported complaint shall be communicated to THERMO within three (3) business days after completion of the actions.

Appears in 1 contract

Sources: Exclusive International Distributor Agreement (Thermogenesis Corp)