Common use of Other Personal Data Clause in Contracts

Other Personal Data. For Support Services only and to the extent Customer, in its sole discretion, deems it necessary to provide to AAI any Customer Personal Data other than Support Authentication Data (for example, but not limited to, a screen shot containing Customer Personal Data related to any of Customer’s end users), Customer shall check the appropriate box when submitting a support ticket to indicate that it intends to disclose such Customer Personal Data to AAI. In the event Customer fails to comply with the preceding sentence, AAI shall have no obligation to assist Customer with Data Subject Requests under Section 2 above and AAI’s failure to assist under such circumstances shall not be considered a breach of this DPA.

Appears in 2 contracts

Sources: Cloud Automation Agreement, Data Processing Addendum