Common use of Outage Report Clause in Contracts

Outage Report. 5.1 To request a Credit Note from DCLUX, the Customer shall send an email detailing the outage or the Virtual Private Server Service interruption to ▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇.▇▇ (“the Outage Report”). In any cases where the Outage Report will be considered as valid by DCLUX, the Customer will be granted the applicable Credits in the form of a discount to be applied on its next invoice following the monthly period during which the Outage occurred. The Customer understands and agrees that Outage Reports shall be made in good faith and warrants therefore that they will abstain from making inaccurate report. The Customer further agrees that DCLUX may levy an hundred (100) euros fee for any inaccurate Outage Report made by the Customer. 5.2 In order to be considered by DCLUX, an Outage Report shall be sent within thirty (30) days following the outage and bare the following information: • Reference of the Ticket opened with DCLUX Support service • Virtual Private Server affected • Name of the Customer’s representative who has contacted DCLUX support service

Outage Report. 5.1 6.1 To request a Credit Note from DCLUX, the Customer shall send an email detailing the outage or the Virtual Private Server Colocation Service interruption to ▇▇▇▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇.▇▇ (“the Outage Report”). In any cases where the Outage Report will be considered as valid by DCLUX, the Customer will be granted the applicable Credits in the form of a discount to be applied on its next invoice following the monthly period during which the Outage occurred. The Customer understands and agrees that Outage Reports shall be made in good faith and warrants therefore that they will abstain from making inaccurate report. The Customer further agrees that DCLUX may levy an hundred (100) euros fee for any inaccurate Outage Report made by the Customer. 5.2 6.2 In order to be considered by DCLUX, an Outage Report shall be sent within thirty (30) days following the outage and bare the following information: • Reference of the Ticket opened with DCLUX Support service • Virtual Private Server Colocation Service affected • Name of the Customer’s representative who has contacted DCLUX support service

Outage Report. 5.1 To request a Credit Note from DCLUX, the Customer shall send an email detailing the outage or the Virtual Private Server FiberIP Service interruption to ▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇.▇▇ (“the Outage Report”). In any cases where the Outage Report will be considered as valid by DCLUX, the Customer will be granted the applicable Credits in the form of a discount to be applied on its next invoice following the monthly period during which the Outage occurred. The Customer understands and agrees that Outage Reports shall be made in good faith and warrants therefore that they will abstain from making inaccurate report. The Customer further agrees that DCLUX may levy an hundred (100) euros fee for any inaccurate Outage Report made by the Customer. 5.2 In order to be considered by DCLUX, an Outage Report shall be sent within thirty (30) days following the outage and bare the following information: • Reference of the Ticket opened with DCLUX Support service • Virtual Private Server FiberIP Service affected • Name of the Customer’s representative who has contacted DCLUX support service

Outage Report. 5.1 To request a Credit Note from DCLUX, the Customer shall send an email detailing the outage or the Virtual Private Server Managed IP Service interruption to ▇▇▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇.▇▇ (“the Outage Report”). In any cases where the Outage Report will be considered as valid by DCLUX, the Customer will be granted the applicable Credits in the form of a discount to be applied on its next invoice following the monthly period during which the Outage occurred. The Customer understands and agrees that Outage Reports shall be made in good faith and warrants therefore that they will abstain from making inaccurate report. The Customer further agrees that DCLUX may levy an hundred (100) euros fee for any inaccurate Outage Report made by the Customer. 5.2 In order to be considered by DCLUX, an Outage Report shall be sent within thirty (30) days following the outage and bare the following information: • Reference of the Ticket opened with DCLUX Support service • Virtual Private Server Managed IP Service affected • Name of the Customer’s representative who has contacted DCLUX support service