Outreach Program. 12.1 For the purposes of the Outreach Program outlined in this Section 12, “Class Member” does not include Automotive Recyclers. For greater certainty, the Outreach Program is not available for and does not apply to Automotive Recyclers. 12.2 The purpose of the Outreach Program is to eliminate alleged continuing damage to Class Members’ property, ameliorate alleged emotional distress and alleged mental anguish, and maximize Recall Remedy completion rates for Takata PSAN Inflator Recalls via traditional and non-traditional outreach efforts, including by expanding those currently being used by Honda. 12.3 Honda shall oversee and bear all costs of the Outreach Program, which shall be administered by the Honda Administrator. 12.4 The Honda Administrator shall oversee and administer the Outreach Program with the goal of maximizing, to the extent reasonably practicable, completion of the Recall Remedy in Subject Vehicles for the Takata PSAN Inflator Recalls. 12.5 The Outreach Program applies to Takata PSAN Inflator Recalls that are covered by NODs that have already been submitted to Transport Canada. The Outreach Program shall also apply to any additional Takata PSAN Inflator Recalls covered by an NOD that is submitted to Transport Canada in the future. 12.6 Honda shall have no duty to offer the Recall Remedy or the Outreach Program other than in respect of the Takata PSAN Inflator Recalls referenced in Section 12.5 above. 12.7 Honda shall provide notifications under the Outreach Program as follows: A. For Class Members with Subject Vehicles containing ALPHA Inflators: i. continued monthly notification to the Class Member via posted letter to uncompleted active registrations using updated CCMTA vehicle registration contact information; ii. monthly posted letter notification will continue until the earlier of: (1) December 31, 2019; or (2) Substantial Completion; iii. additional notifications will be delivered to Class Members via social media, e- mail, and/or by postings on a Honda website through December 31, 2019 or Substantial Completion, whichever comes first. B. For Class Members with Subject Vehicles containing BETA Inflators (including Goldwing Motorcycles): i. following the delivery of an initial NOD to vehicle registrants, re-notification approximately every SIX (6) months for any ongoing Recall via posted letter and/or electronic (e-mail) letter to uncompleted active registrations using the best possible contact information available to Honda until the earlier of (1) FOUR (4) years post-NOD submission date; or (2) Substantial Completion; ii. additional notifications will be delivered to Class Members via social media, e- mail, and/or by postings on a Honda website for FOUR (4) years post-NOD submission date for uncompleted active registrations. C. For owners or lessees of Subject Vehicles who currently reside in the U.S., where NHTSA makes available to Honda owner and lessee contact information for Subject Vehicles in the U.S., Honda will make efforts to notify owners and lessees whose Subject Vehicles have an outstanding Recall, by mail or other reasonable means of contact. 12.8 The Honda Administrator will periodically report to the Courts and the Parties (through their respective counsel), the results of the implementation of the Outreach Program. The reports shall be provided every SIX (6) months after the Final Approval Date to the extent of any ongoing outreach contemplated by this Agreement, including a final report at the end of the Outreach Program.
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Sources: Class Action Settlement Agreement, Class Action Settlement Agreement