Overpayment Recovery. If DBI determines that it has paid benefits to an ineligible person or paid more than the appropriate amount, DBI shall, with Employer’s full cooperation, undertake a good faith effort to recover such erroneous payment. For purposes of this provision, DBI shall have the sole discretion to determine what constitutes a “good faith effort,” which effort may vary from time to time depending upon the circumstances of the overpayment, but may include DBI’s attempt to contact the participant twice via letter, phone, email or another means about the recovery of the payment at issue.
Appears in 3 contracts
Sources: Administrative Services Agreement, Administrative Services Agreement, Reimbursement Account Administrative Services Agreement