Common use of Packet Delivery Clause in Contracts

Packet Delivery. The Frame Loss Ratio (FLR) is a round trip measurement between ingress and egress ports (NIDs) at the Customer’s A and Z locations of packet delivery efficiency. FLR is the ratio of packets lost, round trip, vs. packets sent. Packet delivery statistics are collected for one calendar month. Credits will be based on Frontier’s verification of packet delivery performance between NIDs at Customer’s Service Location. The packet delivery SLA applies to CIR-compliant packets on Ethernet LAN / WAN circuits only. This packet delivery guarantee does not apply to Ethernet Internet services. Frontier offers three FLR Quality of Service (QoS) levels for Ethernet Data Service. The applicable SLA is based on the QoS level, as outlined in Table 1C. Ethernet Gold and Platinum are premium level services designed to support commercial customers’ mission-critical and real time applications.  Silver QoS service is Frontier’s basic business class data service with improved performance across all standard performance parameters. Ethernet Silver SLA, termed Standard Data (SD) Service, is Frontier’s upgraded replacement of Best Effort Ethernet designed specifically for the commercial customer.  Gold QoS service is a premium business data service featuring enhanced performance parameters with packet forwarding priority set to  Platinum QoS service carries Frontier’s highest QoS performance parameters and includes voice grade packet forwarding priority set to If packet delivery performance falls below the applicable packet delivery percentage, Customer will be entitled to a Service credit as outlined in

Packet Delivery. The Frame Loss Ratio (FLR) is a round trip measurement between ingress and egress ports (NIDs) at the Customer’s A and Z locations of packet delivery efficiency. FLR is the ratio of packets lost, round trip, vs. packets sent. Packet delivery statistics are collected for one calendar month. Credits will be based on Frontier’s verification of packet delivery performance between NIDs at Customer’s Service Location. The packet delivery SLA applies to CIR-compliant packets on Ethernet LAN / WAN circuits only. This packet delivery guarantee does not apply to Ethernet Internet services. Frontier offers three FLR Quality of Service (QoS) levels for Ethernet Data Service. The applicable SLA is based on the QoS level, as outlined in Table 1C. Ethernet Gold and Platinum are premium level services designed to support commercial customers’ mission-critical and real time applications.  • Silver QoS service is Frontier’s basic business class data service with improved performance across all standard performance parameters. Ethernet Silver SLA, termed Standard Data (SD) Service, is Frontier’s upgraded replacement of Best Effort Ethernet designed specifically for the commercial customer.  • Gold QoS service is a premium business data service featuring enhanced performance parameters with packet forwarding priority set to  • Platinum QoS service carries Frontier’s highest QoS performance parameters and includes voice grade packet forwarding priority set to If packet delivery performance falls below the applicable packet delivery percentage, Customer will be entitled to a Service credit as outlined in