Participant’s Signature. Date: Administrative Use Only Internal Log # _ Date Received by Staff: Staff Name and Position: Grievance Type: ☐ Grievance ☐ Appeal The Shelter Grievance Process document is intended to provide Shelter Participants information on their grievance rights and an overview of the process. The County of Orange (County) appreciates feedback and takes grievances seriously. The County will work to resolve Participant grievances in a transparent and efficient manner. If you as a Shelter Participant are unsure of how to access the shelter grievance process within the shelter you are staying, you can reference the information provided during the intake process, ask a shelter staff member, or review grievance information posted in the common areas of the shelter. If at any time during the process you experience difficulty with the shelter grievance process, please reference the Contact Information in Step 3 (below) to contact the County directly via telephone, email and/or mail.
Appears in 4 contracts
Sources: Contract Ma 017 22011902 for Bridges at Kraemer Place Year Round Emergency Shelter Services, Contract Ma 017 23010137 for Emergency Shelter Operations and Services for Transitional Aged Youth, Contract No. Ma 042 22011473 for General Population Full Service Partnership Services Region B
Participant’s Signature. Date: Administrative Use Only Internal Log # _ Date Received by Staff: Staff Name and Position: Grievance Type: ☐ Grievance ☐ Appeal Attachment A The Shelter Grievance Process document is intended to provide Shelter Participants information on their grievance rights and an overview of the process. The County of Orange (County) appreciates feedback and takes grievances seriously. The County will work to resolve Participant grievances in a transparent and efficient manner. If you as a Shelter Participant are unsure of how to access the shelter grievance process within the shelter you are staying, you can reference the information provided during the intake process, ask a shelter staff member, or review grievance information posted in the common areas of the shelter. If at any time during the process you experience difficulty with the shelter grievance process, please reference the Contact Information in Step 3 (below) to contact the County directly via telephone, email and/or mail.
Appears in 1 contract
Sources: Contract Ma 017 22011908 for Yale Navigation Center Shelter Operations and Services