Common use of Parts Coverage Clause in Contracts

Parts Coverage. Parts Replacement provides extended parts coverage for faulty or defective parts. If any covered part listed in Exhibit 1 - Covered Components List and Pricing is found to be defective under normal usage, CUSTOMER will be entitled to a full replacement of the covered part. FORERUNNER shall, during the contract period, furnish all parts necessary to maintain the System in good working order. Any replacement parts may be either new or refurbished but equivalent to new in operation. Parts will be furnished on an exchange basis, and any parts removed shall become the property of FORERUNNER. This Service does not provide coverage for labor unless Onsite Support Services is also purchased. Any labor service provided by FORERUNNER shall be invoiced at FORERUNNER prevailing local labor rates at the time the service is performed, and onsite T&M hours require a one (1) hour minimum charge during normal business hours or a four (4) hour minimum charge after normal business hours per request, plus travel charges. Labor for non-covered service calls will be chargeable to CUSTOMER in accordance with FORERUNNER local prevailing hourly labor rates, and onsite T&M hours require a one (1) hour minimum charge during normal business hours or a four (4) hour minimum charge after normal business hours per request, plus travel charges. However, parts and other material costs will be covered even for after-hours service under this ATTACHMENT. After hours service calls are billed at one and one-half times the T&M rate, and services calls on Forerunner Technologies, Inc. -observed holidays are billed at twice the T&M rate. Parts Replacement includes FORERUNNER Advance Replacement Program: FORERUNNER will offer CUSTOMER parts replacement, subject to geographic availability. Destination country importation, Customer compliance with U.S. export controls and customs processes may condition delivery times. Forerunner Technologies, Inc. will use commercially reasonable efforts to provide Advance Replacement service for COVERED COMPONENT as follows:

Parts Coverage. Parts Replacement provides extended parts coverage for faulty or defective parts. If any covered part listed in Exhibit 1 - Covered Components List and Pricing is found to be defective under normal usage, CUSTOMER will be entitled to a full replacement of the covered part. FORERUNNER shall, during the contract period, furnish all parts necessary to maintain the System in good working order. Any replacement parts may must be either new or refurbished but equivalent to new in operationnew. Parts will be furnished on an exchange basis, and any parts removed shall become the property of FORERUNNER. This Service does not provide coverage for labor unless Onsite Support Services is also purchased. Any labor service provided by FORERUNNER shall be invoiced at FORERUNNER prevailing local labor rates at the time the service is performedpricing as set forth in Appendix C, Pricing Index of DIR Contract DIR-TSO-4337, and onsite T&M hours require a one (1) hour minimum charge during normal business hours or a four (4) hour minimum charge after normal business hours per request, plus travel charges. Labor for non-covered service calls will be chargeable to CUSTOMER in accordance with FORERUNNER local prevailing hourly labor rates, and onsite T&M hours require a one (1) hour minimum charge during normal business hours or a four (4) hour minimum charge after normal business hours per request, plus travel charges. However, parts and other material costs will be covered even for after-hours service under this ATTACHMENT. After hours service calls are billed at one and one-half times the T&M rate, and services calls on Forerunner Technologies, Inc. -observed holidays are billed at twice the T&M rate. Parts Replacement includes FORERUNNER Advance Replacement Program: FORERUNNER will offer CUSTOMER parts replacement, subject to geographic availability. Destination country importation, Customer compliance with U.S. export controls and customs processes may condition delivery times. Forerunner Technologies, Inc. will use commercially reasonable efforts to provide Advance Replacement service for COVERED COMPONENT as follows: