Common use of Passenger and Ramp Handling Clause in Contracts

Passenger and Ramp Handling. At Delta Service Cities, the ground handling functions shall consist of the following Delta-provided functions: (a) all gate check-in activities, (b) all passenger enplaning/deplaning services, including but not limited to sky cap and wheel chair services, (c) aircraft loading/unloading services, including but not limited to airside busing, (d) passenger ticketing, (e) jetbridge maintenance, (f) janitorial services, and (g) deicing services, and the following functions to be performed at Pinnacle’s and Mesaba’s option by Delta (subject to the concurrence of Delta’s local station manager), by Pinnacle or Mesaba with its own employees or by a contract agent: (a) pushback, tow or taxi, (b) airstarts, and (c) aircraft cleaning, including but not limited to overnight cleaning, lavatory service and water service (collectively, the “Ground Handling Functions”). At least thirty (30) days before the start of services pursuant to a schedule change, Pinnacle or Mesaba (as applicable) shall provide written notice to Delta regarding Pinnacle’s or Mesaba’s election to use Delta, its own employees or a contract agent to perform the (a) pushback, tow or taxi, (b) airstart, and/or (c) aircraft cleaning functions at each Delta Service City. With respect to each Delta Service City where Pinnacle or Mesaba elects to use its own employees or a contract agent to perform the (a) pushback, tow or taxi, (b) airstart, and/or (c) aircraft cleaning functions, Pinnacle or Mesaba (as applicable) shall include in its periodic Cycle reports (pursuant to Section 5.02(a)) the following information: (x) the per turn amount incurred by Pinnacle or Mesaba to have such functions performed by its own employees or a contract agent at each such Delta Service City, and (y) the number of Cycles operated at each such Delta Service City during the period covered by the report. In the event Delta performs all Ground Handling Functions the rate Delta charges Pinnacle or Mesaba shall be $750 per turn (cycle). If Pinnacle or Mesaba elects to use its own employees or a contract agent to perform the (a) pushback, tow or taxi, (b) airstart, and/or (c) aircraft cleaning functions, the $750 per turn rate shall be reduced by the per turn amount Pinnacle or Mesaba incurred to have those functions performed by its own employees or such contract agent. At Pinnacle Service Cities, Pinnacle or Mesaba shall provide the Ground Handling Functions. At a Contracted Service City, the Ground Handling Functions shall be provided utilizing a contract agent. At DTW, MSP and any other Hub City, excluding MEM, Pinnacle or Mesaba shall use its own personnel and equipment or a contract agent to perform the Ground Handling Functions, except for (i) passenger ticketing, (ii) airside busing, sky cap and wheel chair services, (iii) jetbridge maintenance (iv) janitorial services, and (v) DTW deicing services, all of which services Delta shall provide at its sole cost. In the event Pinnacle or Mesaba utilizes a contract agent to perform substantially all of the Ground Handling Functions at DTW the rate for such contracted services shall not exceed *** per turn (cycle) multiplied by (1+CPPIB), excluding commissary charges. Any charge for such services in excess of *** multiplied by (1+CPPIB) per turn shall be the sole cost of Delta. In the event Pinnacle or Mesaba utilizes a contract agent to perform substantially all of the Ground Handling Functions at MSP the rate for such contracted services shall not exceed *** per turn (cycle) multiplied by (1+CPPIB), including commissary charges. Any charge for such services in excess of *** multiplied by (1+CPPIB) per turn shall be the sole cost of Delta. At MEM, Pinnacle and Mesaba shall use its own personnel and equipment or a contract agent to perform the Ground Handling Functions, except for (i) passenger ticketing, and (ii) airside busing, sky cap and wheel chair services, all of which services Delta shall provide at its sole cost.

Passenger and Ramp Handling. At Delta Northwest Service Cities, the ground handling functions shall consist of the following Delta-Northwest- provided functions: (a) all gate check-in activities, (b) all passenger enplaning/deplaning services, including but not limited to sky cap and wheel chair services, (c) aircraft loading/unloading services, including but not limited to airside busing, (d) passenger ticketing, (e) jetbridge maintenance, (f) janitorial services, and (g) deicing services, and the following functions to be performed at Pinnacle’s and Mesaba’s 's option by Delta Northwest (subject to the concurrence of Delta’s Northwest's local station manager), by Pinnacle or Mesaba with its own employees or by a contract agent: (a) pushback, tow or taxi, (b) airstarts, and (c) aircraft cleaning, including but not limited to overnight cleaning, lavatory service and water service (collectively, the “"Ground Handling Functions”"). At least thirty (30) days before the start of services pursuant to a schedule change, Pinnacle or Mesaba (as applicable) shall provide written notice to Delta Northwest regarding Pinnacle’s or Mesaba’s 's election to use DeltaNorthwest, its own employees or a contract agent to perform the (a) pushback, tow or taxi, (b) airstart, and/or (c) aircraft cleaning functions at each Delta Northwest Service City. With respect to each Delta Northwest Service City where Pinnacle or Mesaba elects to use its own employees or a contract agent to perform the (a) pushback, tow or taxi, (b) airstart, and/or (c) aircraft cleaning functions, Pinnacle or Mesaba (as applicable) shall include in its periodic Cycle reports (pursuant to Section 5.02(a)) the following information: (x) the per turn amount incurred by Pinnacle or Mesaba to have such functions performed by its own employees or a contract agent at each such Delta Northwest Service City, and (y) the number of Cycles operated at each such Delta Northwest Service City during the period covered by the report. In the event Delta Northwest performs all Ground Handling Functions the rate Delta Northwest charges Pinnacle or Mesaba shall be $750 per turn (cycle). If Pinnacle or Mesaba elects to use its own employees or a contract agent to perform the (a) pushback, tow or taxi, (b) airstart, and/or (c) aircraft cleaning functions, the $750 per turn rate shall be reduced by the per turn amount Pinnacle or Mesaba incurred to have those functions performed by its own employees or such contract agent. At Pinnacle Service Cities, Pinnacle or Mesaba shall provide the Ground Handling Functions. At a Contracted Service City, the Ground Handling Functions shall be provided utilizing a contract agent. At DTW, MSP and any other Hub City, excluding MEM, Pinnacle or Mesaba shall use its own personnel and equipment or a contract agent to perform the Ground Handling Functions, except for (i) passenger ticketing, (ii) airside busing, sky cap and wheel chair services, (iii) jetbridge maintenance (iv) janitorial services, and (v) DTW deicing services, all of which services Delta Northwest shall provide at its sole cost. In the event Pinnacle or Mesaba utilizes a contract agent to perform substantially all of the Ground Handling Functions at DTW the rate for such contracted services shall not exceed *** $154 per turn (cycle) multiplied by (1+CPPIB), excluding commissary charges. Any charge for such services in excess of *** multiplied by (1+CPPIB) $154 per turn shall be the sole cost of DeltaNorthwest. In the event Pinnacle or Mesaba utilizes a contract agent to perform substantially all of the Ground Handling Functions at MSP the rate for such contracted services shall not exceed *** $175 per turn (cycle) multiplied by (1+CPPIB), including commissary charges. Any charge for such services in excess of *** multiplied by (1+CPPIB) $175 per turn shall be the sole cost of DeltaNorthwest. At MEM, Pinnacle and Mesaba shall use its own personnel and equipment or a contract agent to perform the Ground Handling Functions, except for (i) passenger ticketing, and (ii) airside busing, sky cap and wheel chair services, all of which services Delta Northwest shall provide at its sole cost. Notwithstanding anything to the contrary in this Agreement, Northwest may, at its option, require Pinnacle upon ninety (90) days prior written notice to utilize Northwest, a Northwest-designated contract agent, or Pinnacle's own personnel and equipment to perform the Ground Handling Functions at any or all of the Hub Cities, Contracted Service Cities and Pinnacle Service Cities, provided that (i) in the event Northwest enters into a ground handling agreement with a contracted agent in a Contracted Service City, Northwest shall charge Pinnacle $301 per turn (cycle) (ii) the city classification pursuant to Section 5.03(b) will be revised to the extent necessary, and (iii) the service standards applicable to any Northwest-designated contract agent will be either reasonably satisfactory to Pinnacle or no less stringent than the standards applicable to Northwest's own operations. Furthermore, in the event a city is converted from a Contracted Service City to a Pinnacle Service City, the Northwest passenger ticket counter (passenger ticketing function pursuant to Section 4.02 (d)) at such Service City may only be staffed by one company designated by Northwest.

Passenger and Ramp Handling. At Delta Service Cities, the ground handling functions shall consist of the following Delta-provided functions: (a) all gate check-in activities, (b) all passenger enplaning/deplaning services, including but not limited to sky cap and wheel chair services, (c) aircraft loading/unloading services, including but not limited to airside busing, (d) passenger ticketing, (e) jetbridge maintenance, (f) janitorial services, and (g) deicing services, and the following functions to be performed at Pinnacle’s and Mesaba’s option by Delta (subject to the concurrence of Delta’s local station manager), by Pinnacle or Mesaba with its own employees or by a contract agent: (a) pushback, tow or taxi, (b) airstarts, and (c) aircraft cleaning, including but not limited to overnight cleaning, lavatory service and water service (collectively, the “Ground Handling Functions”). At least thirty (30) days before the start of services pursuant to a schedule change, Pinnacle or Mesaba (as applicable) shall provide written notice to Delta regarding Pinnacle’s or Mesaba’s election to use Delta, its own employees or a contract agent to perform the (a) pushback, tow or taxi, (b) airstart, and/or (c) aircraft cleaning functions at each Delta Service City. With respect to each Delta Service City where Pinnacle or Mesaba elects to use its own employees or a contract agent to perform the (a) pushback, tow or taxi, (b) airstart, and/or (c) aircraft cleaning functions, Pinnacle or Mesaba (as applicable) shall include in its periodic Cycle reports (pursuant to Section 5.02(a)) the following information: (x) the per turn amount incurred by Pinnacle or Mesaba to have such functions performed by its own employees or a contract agent at each such Delta Service City, and (y) the number of Cycles operated at each such Delta Service City during the period covered by the report. In the event Delta performs all Ground Handling Functions the rate Delta charges Pinnacle or Mesaba shall be $750 *** per turn (cycle). If Pinnacle or Mesaba elects to use its own employees or a contract agent to perform the (a) pushback, tow or taxi, (b) airstart, and/or (c) aircraft cleaning functions, the $750 *** per turn rate shall be reduced by the per turn amount Pinnacle or Mesaba incurred to have those functions performed by its own employees or such contract agent. At Pinnacle Service Cities, Pinnacle or Mesaba shall provide the Ground Handling Functions. At a Contracted Service City, the Ground Handling Functions shall be provided utilizing a contract agent. At DTW, MSP and any other Hub City, excluding MEM, Pinnacle or Mesaba shall use its own personnel and equipment or a contract agent to perform the Ground Handling Functions, except for (i) passenger ticketing, (ii) airside busing, sky cap and wheel chair services, (iii) jetbridge maintenance (iv) janitorial services, and (v) DTW deicing services, all of which services Delta shall provide at its sole cost. In the event Pinnacle or Mesaba utilizes a contract agent to perform substantially all of the Ground Handling Functions at DTW the rate for such contracted services shall not exceed *** per turn (cycle) multiplied by (1+CPPIB), excluding commissary charges. Any charge for such services in excess of *** multiplied by (1+CPPIB) per turn shall be the sole cost of Delta. In the event Pinnacle or Mesaba utilizes a contract agent to perform substantially all of the Ground Handling Functions at MSP the rate for such contracted services shall not exceed *** per turn (cycle) multiplied by (1+CPPIB), including commissary charges. Any charge for such services in excess of *** multiplied by (1+CPPIB) per turn shall be the sole cost of Delta. At MEM, Pinnacle and Mesaba shall use its own personnel and equipment or a contract agent to perform the Ground Handling Functions, except for (i) passenger ticketing, and (ii) airside busing, sky cap and wheel chair services, all of which services Delta shall provide at its sole cost.

Passenger and Ramp Handling. At Delta Northwest Service Cities, the ground handling functions Northwest shall consist of provide the following Delta-provided functions: (a) all gate check-in activities, (b) all passenger enplaning/deplaning services, including but not limited to sky cap and wheel chair services, (c) aircraft loading/unloading services, including but not limited to airside busing, (d) passenger ticketing, (e) jetbridge maintenance, (f) janitorial services, and (g) deicing services, and the following functions to be performed at Pinnacle’s and Mesaba’s option by Delta (subject to the concurrence of Delta’s local station manager), by Pinnacle or Mesaba with its own employees or by a contract agent: (a) pushback, tow or taxi, (b) airstarts, and (c) aircraft cleaning, including but not limited to overnight cleaning, lavatory service (f) jetbridge maintenance, (g) janitorial services, and water service (h) deicing services (collectively, the “Ground Handling Functions”). At least thirty (30) days before the start of services pursuant to a schedule change, Pinnacle or Mesaba (as applicable) shall provide written notice to Delta regarding Pinnacle’s or Mesaba’s election to use Delta, its own employees or a contract agent to perform the (a) pushback, tow or taxi, (b) airstart, and/or (c) aircraft cleaning functions at each Delta Service City. With respect to each Delta Service City where Pinnacle or Mesaba elects to use its own employees or a contract agent to perform the (a) pushback, tow or taxi, (b) airstart, and/or (c) aircraft cleaning functions, Pinnacle or Mesaba (as applicable) shall include in its periodic Cycle reports (pursuant to Section 5.02(a)) the following information: (x) the per turn amount incurred by Pinnacle or Mesaba to have such functions performed by its own employees or a contract agent at each such Delta Service City, and (y) the number of Cycles operated at each such Delta Service City during the period covered by the report. In the event Delta performs all Ground Handling Functions the rate Delta charges Pinnacle or Mesaba shall be $750 of [***] per turn (cycle). If Pinnacle or Mesaba elects to use its own employees or a contract agent to perform the (a) pushback, tow or taxi, (b) airstart, and/or (c) aircraft cleaning functions, the $750 per turn rate shall be reduced by the per turn amount Pinnacle or Mesaba incurred to have those functions performed by its own employees or such contract agent. At Pinnacle Service Cities, Pinnacle or Mesaba shall provide the Ground Handling Functions. At a Contracted Service City, Pinnacle shall provide the Ground Handling Functions shall be provided utilizing a contract agent. At DTW, MSP and any other Hub City, excluding MEM, Pinnacle or Mesaba shall use its own personnel and equipment or a contract agent to perform the Ground Handling Functions, except for (i) passenger ticketing, (ii) airside busing, sky cap and wheel chair services, (iii) jetbridge maintenance (iv) janitorial services, and (v) DTW deicing services, all of which services Delta Northwest shall provide at its sole cost[***]. In the event Pinnacle or Mesaba utilizes a contract agent to perform substantially all of the Ground Handling Functions at DTW which Pinnacle is responsible to perform pursuant to the preceding sentence, the rate for such contracted services shall not exceed [*** *] per turn (cycle) multiplied by (1+CPPIB), excluding commissary charges. Any charge for such services in excess of [*** multiplied by (1+CPPIB) *] per turn shall be the sole cost of Delta[***] Northwest. In the event Pinnacle or Mesaba utilizes a contract agent to perform substantially all of the Ground Handling Functions at MSP MSP, the rate for such contracted services shall not exceed [*** *] per turn (cycle) multiplied by (1+CPPIB), including commissary charges. Any charge for such services in excess of [*** multiplied by (1+CPPIB) *] per turn shall be the sole cost of Delta[***] Northwest. At MEM, Pinnacle and Mesaba shall use its own personnel and equipment or a contract agent to perform the Ground Handling Functions, except for (i) passenger ticketing, and (ii) airside busing, sky cap and wheel chair services, all of which services Delta Northwest shall provide [***]. Notwithstanding anything to the contrary in this Agreement, Northwest may, at its sole costoption, require Pinnacle upon ninety (90) days prior written notice to utilize Northwest, a Northwest-designated contract agent, or Pinnacle’s own personnel and equipment to perform the Ground Handling Functions at any or all of the Hub Cities, Contracted Service Cities and Pinnacle Service Cities, provided that (i) in the event Northwest enters a ground handling agreement with a contracted agent in a Contracted Service City, Northwest shall charge Pinnacle [***] per turn (cycle) (ii) the city classification pursuant to Section 5.03(b) will be revised to the extent necessary, and (iii) the service standards applicable to any Northwest-designated contract agent will be either reasonably satisfactory to Pinnacle or no less stringent than the standards applicable to Northwest’s own operations. Furthermore, in the event a city is converted from a Contracted Service City to a Pinnacle Service City, the Northwest passenger ticket counter (passenger ticketing function pursuant to Section 4.02 (d)) at such Service City may only be staffed by one company designated by Northwest.

Passenger and Ramp Handling. At Delta Northwest Service Cities, the ground handling functions shall consist of the following Delta-Northwest- provided functions: (a) all gate check-in activities, (b) all passenger enplaning/deplaning services, including but not limited to sky cap and wheel chair services, (c) aircraft loading/unloading services, including but not limited to airside busing, (d) passenger ticketing, (e) jetbridge maintenance, (f) janitorial services, and (g) deicing services, and the following functions to be performed at Pinnacle’s and Mesaba’s option by Delta Northwest (subject to the concurrence of DeltaNorthwest’s local station manager), by Pinnacle or Mesaba with its own employees or by a contract agent: (a) pushback, tow or taxi, (b) airstarts, and (c) aircraft cleaning, including but not limited to overnight cleaning, lavatory service and water service (collectively, the “Ground Handling Functions”). At least thirty (30) days before the start of services pursuant to a schedule change, Pinnacle or Mesaba (as applicable) shall provide written notice to Delta Northwest regarding Pinnacle’s or Mesaba’s election to use DeltaNorthwest, its own employees or a contract agent to perform the (a) pushback, tow or taxi, (b) airstart, and/or (c) aircraft cleaning functions at each Delta Northwest Service City. With respect to each Delta Northwest Service City where Pinnacle or Mesaba elects to use its own employees or a contract agent to perform the (a) pushback, tow or taxi, (b) airstart, and/or (c) aircraft cleaning functions, Pinnacle or Mesaba (as applicable) shall include in its periodic Cycle reports (pursuant to Section 5.02(a)) the following information: (x) the per turn amount incurred by Pinnacle or Mesaba to have such functions performed by its own employees or a contract agent at each such Delta Northwest Service City, and (y) the number of Cycles operated at each such Delta Northwest Service City during the period covered by the report. In the event Delta Northwest performs all Ground Handling Functions the rate Delta Northwest charges Pinnacle or Mesaba shall be $750 [***] per turn (cycle). If Pinnacle or Mesaba elects to use its own employees or a contract agent to perform the (a) pushback, tow or taxi, (b) airstart, and/or (c) aircraft cleaning functions, the $750 [***] per turn rate shall be reduced by the per turn amount Pinnacle or Mesaba incurred to have those functions performed by its own employees or such contract agent. At Pinnacle Service Cities, Pinnacle or Mesaba shall provide the Ground Handling Functions. At a Contracted Service City, the Ground Handling Functions shall be provided utilizing a contract agent. At DTW, MSP and any other Hub City, excluding MEM, Pinnacle or Mesaba shall use its own personnel and equipment or a contract agent to perform the Ground Handling Functions, except for (i) passenger ticketing, (ii) airside busing, sky cap and wheel chair services, (iii) jetbridge maintenance (iv) janitorial services, and (v) DTW deicing services, all of which services Delta Northwest shall provide at its sole cost[***]. In the event Pinnacle or Mesaba utilizes a contract agent to perform substantially all of the Ground Handling Functions at DTW the rate for such contracted services shall not exceed [*** *] per turn (cycle) multiplied by (1+CPPIB), excluding commissary charges. Any charge for such services in excess of [*** *] multiplied by (1+CPPIB) per turn shall be the sole cost of DeltaNorthwest. In the event Pinnacle or Mesaba utilizes a contract agent to perform substantially all of the Ground Handling Functions at MSP the rate for such contracted services shall not exceed [*** *] per turn (cycle) multiplied by (1+CPPIB), including commissary charges. Any charge for such services in excess of [*** *] multiplied by (1+CPPIB) per turn shall be the sole cost of Delta[***] Northwest. At MEM, Pinnacle and Mesaba shall use its own personnel and equipment or a contract agent to perform the Ground Handling Functions, except for (i) passenger ticketing, and (ii) airside busing, sky cap and wheel chair services, all of which services Delta shall provide Northwest [***]. Notwithstanding anything to the contrary in this Agreement, Northwest may, at its sole costoption, require Pinnacle upon ninety (90) days prior written notice to utilize Northwest, a Northwest-designated contract agent, or Pinnacle’s own personnel and equipment to perform the Ground Handling Functions at any or all of the Hub Cities, Contracted Service Cities and Pinnacle Service Cities, provided that (i) in the event Northwest enters into a ground handling agreement with a contracted agent in a Contracted Service City, Northwest shall charge Pinnacle [***] per turn (cycle) multiplied by (1+CPPIB), (ii) the city classification pursuant to Section 5.03(b) will be revised to the extent necessary, and (iii) the service standards applicable to any Northwest-designated contract agent will be either reasonably satisfactory to Pinnacle or no less stringent than the standards applicable to Northwest’s own operations. Furthermore, in the event a city is converted from a Contracted Service City to a Pinnacle Service City, the Northwest passenger ticket counter (passenger ticketing function pursuant to Section 4.02 (d)) at such Service City may only be staffed by one company designated by Northwest.