Common use of Passenger Service Agent Clause in Contracts

Passenger Service Agent. Comprises all those who perform airline passenger service functions including: making reservations; preparation and issuance of tickets and itineraries; computation of fares; issuance of refunds; checking baggage; collection of all applicable fees as mandated by specific airlines; providing passengers with general travel information; meeting aircraft at gate or loading area; performing duties at boarding gates when enplaning and deplaning passengers; making public announcements; dealing with irregular operations; work kiosk responsibilities; operating jet bridges; performing aircraft security searches; communicate with all applicable parties; will assist in any corporate mentoring programs (for example ACE Program) checking passenger ticket for validity and lifting appropriate coupon; completing all necessary arrangements for accommodating passengers holding reservations, standbys and their luggage; determining flight close-out time; preparing, completing, and checking various flight forms for accuracy; invalidating tickets; completing post-departure procedures; performing lost and found activities; initiating tracing procedures for lost passenger articles; keeping owner informed of progress of search and returning found articles to customer; processing claims for damaged or lost baggage and personal articles; making on-the-spot settlement of minor claims; forwarding reports on larger claims to proper Company personnel; preparing and maintaining required records and reports of lost and found articles; and any other specific airline duties mandated under our contract. Meeting all regulatory requirements. Will continue to provide OJT training as needed.

Passenger Service Agent. Comprises all those who perform airline passenger service functions including: making reservations; preparation and issuance of tickets and itineraries; computation of fares; issuance of refunds; checking baggage; collection of all applicable fees as mandated by specific airlines; providing passengers with general travel information; meeting aircraft at gate or loading area; performing duties at boarding gates when enplaning and deplaning passengers; making public announcements; dealing with irregular operations; work kiosk responsibilities; operating jet bridges; performing aircraft security searches; communicate with all applicable parties; will assist in any corporate mentoring programs (for example ACE Program) checking passenger ticket for validity and lifting appropriate coupon; completing all necessary arrangements for accommodating passengers holding reservations, standbys and their luggage; determining flight close-out time; preparing, completing, and checking various flight forms for accuracy; invalidating tickets; completing post-post- departure procedures; performing lost and found activities; initiating tracing procedures for lost passenger articles; keeping owner informed of progress of search and returning found articles to customer; processing claims for damaged amaged or lost baggage and personal articles; making on-on the-spot settlement of minor claims; forwarding reports on larger claims to proper Company personnel; preparing and maintaining required records and reports of lost and found articles; and any other specific airline duties mandated under our contract. Meeting all regulatory requirements. Will continue to provide OJT training as needed.