Common use of Passenger Service Reports, (PSRs) Clause in Contracts

Passenger Service Reports, (PSRs). (a) The parties acknowledge the list of Major PSR’s currently in use, and which are attached as an Appendix to this agreement. MUNI may modify the list of major PSR’s upon 14 days notice to the union, subject to the requirements of ▇▇▇▇▇▇, Milias ▇▇▇▇▇ Act. (b) Minor PSRs will be discussed with the operator and filed for a period of 12 months with no record entry made. When an operator has received a total of five minor reports within the previous 12 months or three minor reports of a similar nature within the previous 12 months, the operator will receive a formal warning, to be entered on the personnel record, that, the next PSR received will be treated as a major report. (c) After a finding by the department against an operator based on a Major or sufficient number of Minor PSR’s as described above, the findings shall be referred to a hearing officer to be selected by the Director of Transportation. (d) Before an operator is suspended or terminated as a result of a major passenger service report, the operator shall have the right to be heard and the right to face his or her accusers or witnesses subject to (e) below, and may be accompanied by a Union Representative at the hearing. Hearings shall be held at a MUNI leased or owned property convenient to complainant and witnesses, and shall be scheduled at a time when complainant, witnesses and the operator can attend. The complainant shall have the right to be present throughout all phases of the hearing except for the hearing officers final determination. (e) If a hearing is scheduled at a time when the operator can attend, and if the operator has been properly notified and proper arrangements made for

Appears in 1 contract

Sources: Memorandum of Understanding

Passenger Service Reports, (PSRs). (a) The parties acknowledge the list of Major PSR’s currently in use, and which are attached as an Appendix to this agreement. MUNI may modify the list of major PSR’s upon 14 days notice to the union, subject to the requirements of ▇▇▇▇▇▇, Milias ▇▇▇▇▇ Act. (b) Minor PSRs will be discussed with the operator and filed for a period of 12 months with no record entry made. When an operator has received a total of five minor reports within the previous 12 months or three minor reports of a similar nature within the previous 12 months, the operator will receive a formal warning, to be entered on the personnel record, that, the next PSR received will be treated as a major report. (c) After a finding by the department against an operator based on a Major or sufficient number of Minor PSR’s as described above, the findings shall be referred to a hearing officer to be selected by the Director of Transportation. (d) Before an operator is suspended or terminated as a result of a major passenger service report, the operator shall have the right to be heard and the right to face his or her accusers or witnesses subject to (e) below, and may be accompanied by a Union Representative at the hearing. Hearings shall be held at a MUNI leased or owned property convenient to complainant and witnesses, and shall be scheduled at a time when complainant, witnesses and the operator can attend. The complainant shall have the right to be present throughout all phases of the hearing except for the hearing officers final determination. (e) If a hearing is scheduled at a time when the operator can attend, and if the operator has been properly notified and proper arrangements made forfor relief, and the operator fails to appear at the hearing, the hearing officer may hear the testimony of the complainant and the witnesses, who may be examined by the Union representative. Under these circumstances, the hearing officer may make a decision regarding the merits of the PSR in the absence of the operator and/or the Union. The weight given to testimony provided in the absence of the operator shall be at the discretion of the hearing officer.

Appears in 1 contract

Sources: Memorandum of Understanding