Common use of Performance Management and Reporting Clause in Contracts

Performance Management and Reporting. ▪ Maintain system-wide focus on performance management of WIOA common measures and other individualized performance goals that serve to strengthen the system as a whole. ▪ Oversee the timely population of data from system partners for NWC’s System Performance Dashboard in accordance with a schedule determined by NWC. ▪ Provide reports as required by NWC. ▪ Coordinate the WorkSource customer comment card system (and other customer satisfaction initiatives within each Center), data entry, analysis, customer replies, and quarterly reporting. ▪ Provide technical assistance to facilitate inclusionary and participatory completion and submittal of NWC’s WorkSource Certification Application, ensuring ongoing activities in support of program integration and continuous quality improvement initiatives.