Performance of Contractor. It is the intent of the awarded contract(s) to ensure that the awarded contractor(s) provides a quality level of service. To this end, all complaints received by the Emergency Management Coordinator or designee and reported to the contractor(s) shall be promptly resolved pursuant to the provisions of the awarded contract(s). The City’s Emergency Management Coordinator or designee may levy administrative charges for the following infractions:
Appears in 3 contracts
Sources: Contractor Agreement, Contractor Agreement, Contractor Agreement