Common use of Performance Provisions Clause in Contracts

Performance Provisions. A. Monitoring 1) Contractor's performance under this Exhibit A, Attachment I, shall be monitored by DHCS during the term of this Intergovernmental Agreement. Monitoring criteria shall include, but not be limited to: a) Whether the quantity of work or services being performed conforms to Exhibit B; b) Whether the Contractor has established and is monitoring appropriate quality standards; c) Whether the Contractor is abiding by all the terms and requirements of this Intergovernmental Agreement; d) Whether the Contractor is abiding by the terms of the Perinatal Services Network Guidelines 2016 (Document 1G); and e) Contractor shall conduct annual onsite monitoring reviews of services and subcontracted services for programmatic and fiscal requirements. Contractor shall submit copy of their monitoring and audit reports to DHCS within two weeks of issuance. Reports should be sent by secure, encrypted e-mail to: or Substance Use Disorder - Prevention, Treatment and Recovery Services Division, Performance Management Branch Department of Health Care Services PO Box 997413, MS-2627 Sacramento, CA 95899-7413; 2) Failure to comply with the above provisions shall constitute grounds for DHCS to suspend or recover payments, subject to the Contractor’s right of appeal, or may result in termination of the Intergovernmental Agreement or both. B. Performance Requirements 1) Contractor shall provide services based on funding set forth in Exhibit B, Attachment I, and under the terms of this Intergovernmental Agreement. 2) Contractor shall provide services to all eligible persons in accordance with federal and state statutes and regulations. Contractor shall assure that in planning for the provision of services, the following barriers to services are considered and addressed: a) Lack of educational materials or other resources for the provision of services; b) Geographic isolation and transportation needs of persons seeking services or remoteness of services; c) Institutional, cultural, and/or ethnicity barriers; d) Language differences; e) Lack of service advocates; f) Failure to survey or otherwise identify the barriers to service accessibility; and, g) Needs of persons with a disability. 3) Contractor shall comply with any additional requirements of the documents that have been incorporated herein by reference, including, but not limited to, those in the Exhibit A – Scope of Work, Provision 6. 4) Amounts awarded pursuant to Exhibit A, Attachment I shall be used exclusively for providing alcohol and/or drug program services consistent with the purpose of the funding. 5) DHCS shall issue a report to Contractor after conducting monitoring, utilization, or auditing reviews of county or county subcontracted providers. When the DHCS report identifies non-compliant services or processes, it shall require a CAP. The Contractor, or in coordination with its subcontracted provider, shall submit a CAP to DHCS within 60 calendar days from the date of the report to: Substance Use Disorder – Program, Policy and Fiscal Division, Performance Management Branch Department of Health Care Services PO Box 997413, MS-2621 Sacramento, CA 95899-7413; Or by secure, encrypted email to: ▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇@▇▇▇▇.▇▇.▇▇▇ 6) The CAP shall include a statement of the problem and the goal of the actions the Contractor and or its sub-contracted provider shall take to correct the deficiency or non-compliance. The CAP shall: a) Address the specific actions to correct deficiency or non-compliance b) Identify who/which unit(s) shall act; who/which unit(s) are accountable for acting; and c) Provide a timeline to complete the actions.

Performance Provisions. A. Monitoring 1) Contractor's performance under this Exhibit A, Attachment I, shall be monitored by DHCS during the term of this Intergovernmental Agreement. Monitoring criteria shall include, but not be limited to: a) Whether the quantity of work or services being performed conforms to Exhibit B; b) Whether the Contractor has established and is monitoring appropriate quality standards; c) Whether the Contractor is abiding by all the terms and requirements of this Intergovernmental Agreement; d) Whether the Contractor is abiding by the terms of the Perinatal Services Network Guidelines 2016 (Document 1G); and e) Contractor shall conduct annual onsite monitoring reviews of services and subcontracted services for programmatic and fiscal requirements. Contractor shall submit copy of their monitoring and audit reports to DHCS within two weeks of issuance. Reports should be sent by secure, encrypted e-mail to: or Substance Use Disorder - Prevention, Treatment and Recovery Services Division, Performance Management Branch Department of Health Care Services PO Box 997413▇▇ ▇▇▇ ▇▇▇▇▇▇, MS-2627 Sacramento▇▇-▇▇▇▇ ▇▇▇▇▇▇▇▇▇▇, CA 95899▇▇ ▇▇▇▇▇-7413▇▇▇▇; 2) Failure to comply with the above provisions shall constitute grounds for DHCS to suspend or recover payments, subject to the Contractor’s right of appeal, or may result in termination of the Intergovernmental Agreement or both. B. Performance Requirements 1) Contractor shall provide services based on funding set forth in Exhibit B, Attachment I, and under the terms of this Intergovernmental Agreement. 2) Contractor shall provide services to all eligible persons in accordance with federal and state statutes and regulations. Contractor shall assure that in planning for the provision of services, the following barriers to services are considered and addressed: a) Lack of educational materials or other resources for the provision of services; b) Geographic isolation and transportation needs of persons seeking services or remoteness of services; c) Institutional, cultural, and/or ethnicity barriers; d) Language differences; e) Lack of service advocates; f) Failure to survey or otherwise identify the barriers to service accessibility; and, g) Needs of persons with a disability. 3) Contractor shall comply with any additional requirements of the documents that have been incorporated herein by reference, including, but not limited to, those in the Exhibit A – Scope of Work, Provision 6. 4) Amounts awarded pursuant to Exhibit A, Attachment I shall be used exclusively for providing alcohol and/or drug program services consistent with the purpose of the funding. 5) DHCS shall issue a report to Contractor after conducting monitoring, utilization, or auditing reviews of county or county subcontracted providers. When the DHCS report identifies non-compliant services or processes, it shall require a CAP. The Contractor, or in coordination with its subcontracted provider, shall submit a CAP to DHCS within 60 calendar days from the date of the report to: Substance Use Disorder – Program, Policy and Fiscal Division, Performance Management Branch Department of Health Care Services PO Box 997413▇▇ ▇▇▇ ▇▇▇▇▇▇, MS-2621 Sacramento▇▇-▇▇▇▇ ▇▇▇▇▇▇▇▇▇▇, CA 95899▇▇ ▇▇▇▇▇-7413▇▇▇▇; Or by secure, encrypted email to: ▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇@▇▇▇▇.▇▇.▇▇▇ 6) The CAP shall include a statement of the problem and the goal of the actions the Contractor and or its sub-contracted provider shall take to correct the deficiency or non-compliance. The CAP shall: a) Address the specific actions to correct deficiency or non-compliance b) Identify who/which unit(s) shall act; who/which unit(s) are accountable for acting; and c) Provide a timeline to complete the actions.

Performance Provisions. A. Monitoring 1) Contractor's performance under this Exhibit A, Attachment I, shall be monitored by DHCS during the term of this Intergovernmental Agreement. Monitoring criteria shall include, but not be limited to: a) Whether the quantity of work or services being performed conforms to Exhibit B; b) Whether the Contractor has established and is monitoring appropriate quality standards; c) Whether the Contractor is abiding by all the terms and requirements of this Intergovernmental Agreement; d) Whether the Contractor is abiding by the terms of the Perinatal Services Network Guidelines 2016 (Document 1G); and e) Contractor shall conduct annual onsite monitoring reviews of services and subcontracted services for programmatic and fiscal requirements. Contractor shall submit copy of their monitoring and audit reports to DHCS within two weeks of issuance. Reports should be sent by secure, encrypted e-mail to: ▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇@▇▇▇▇.▇▇.▇▇▇ or Substance Use Disorder - Prevention, Treatment and Recovery Services Division, Performance Management Branch Department of Health Care Services PO Box 997413▇▇ ▇▇▇ ▇▇▇▇▇▇, MS-2627 Sacramento▇▇-▇▇▇▇ ▇▇▇▇▇▇▇▇▇▇, CA 95899▇▇ ▇▇▇▇▇-7413▇▇▇▇; 2) Failure to comply with the above provisions shall constitute grounds for DHCS to suspend or recover payments, subject to the Contractor’s right of appeal, or may result in termination of the Intergovernmental Agreement or both. B. Performance Requirements 1) Contractor shall provide services based on funding set forth in Exhibit B, Attachment I, and under the terms of this Intergovernmental Agreement. 2) Contractor shall provide services to all eligible persons in accordance with federal and state statutes and regulations. Contractor shall assure that in planning for the provision of services, the following barriers to services are considered and addressed: a) Lack of educational materials or other resources for the provision of services; b) Geographic isolation and transportation needs of persons seeking services or remoteness of services; c) Institutional, cultural, and/or ethnicity barriers; d) Language differences; e) Lack of service advocates; f) Failure to survey or otherwise identify the barriers to service accessibility; and, g) Needs of persons with a disability. 3) Contractor shall comply with any additional requirements of the documents that have been incorporated herein by reference, including, but not limited to, those in the Exhibit A – Scope of Work, Provision 6. 4) Amounts awarded pursuant to Exhibit A, Attachment I shall be used exclusively for providing alcohol and/or drug program services consistent with the purpose of the funding. 5) DHCS shall issue a report to Contractor after conducting monitoring, utilization, or auditing reviews of county or county subcontracted providers. When the DHCS report identifies non-compliant services or processes, it shall require a CAP. The Contractor, or in coordination with its subcontracted provider, shall submit a CAP to DHCS within 60 calendar days from the date of the report to: Substance Use Disorder – Program, Policy and Fiscal Division, Performance Management Branch Department of Health Care Services PO Box 997413▇▇ ▇▇▇ ▇▇▇▇▇▇, MS-2621 Sacramento▇▇-▇▇▇▇ ▇▇▇▇▇▇▇▇▇▇, CA 95899▇▇ ▇▇▇▇▇-7413▇▇▇▇; Or by secure, encrypted email to: ▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇@▇▇▇▇.▇▇.▇▇▇ 6) The CAP shall include a statement of the problem and the goal of the actions the Contractor and or its sub-contracted provider shall take to correct the deficiency or non-compliance. The CAP shall: a) Address the specific actions to correct deficiency or non-compliance b) Identify who/which unit(s) shall act; who/which unit(s) are accountable for acting; and c) Provide a timeline to complete the actions.

Performance Provisions. A. Monitoring 1) Contractor's performance under this Exhibit A, Attachment I, shall be monitored by DHCS during the term of this Intergovernmental Agreement. Monitoring criteria shall include, but not be limited to: a) Whether the quantity of work or services being performed conforms to Exhibit B; b) Whether the Contractor has established and is monitoring appropriate quality standards; c) Whether the Contractor is abiding by all the terms and requirements of this Intergovernmental Agreement; d) Whether the Contractor is abiding by the terms of the Perinatal Services Network Guidelines 2016 (Document 1G); and e) Contractor shall conduct annual onsite monitoring reviews of services and subcontracted services for programmatic and fiscal requirements. Contractor shall submit copy of their monitoring and audit reports to DHCS within two weeks of issuance. Reports should be sent by secure, encrypted e-mail to: or Substance Use Disorder - Prevention, Treatment and Recovery Services Division, Performance Management Branch Department of Health Care Services PO Box 997413▇▇ ▇▇▇ ▇▇▇▇▇▇, MS-2627 Sacramento▇▇-▇▇▇▇‌ ▇▇▇▇▇▇▇▇▇▇, CA 95899▇▇ ▇▇▇▇▇-7413▇▇▇▇; 2) Failure to comply with the above provisions shall constitute grounds for DHCS to suspend or recover payments, subject to the Contractor’s right of appeal, or may result in termination of the Intergovernmental Agreement or both. B. Performance Requirements 1) Contractor shall provide services based on funding set forth in Exhibit B, Attachment I, and under the terms of this Intergovernmental Agreement. 2) Contractor shall provide services to all eligible persons in accordance with federal and state statutes and regulations. Contractor shall assure that in planning for the provision of services, the following barriers to services are considered and addressed:addressed:‌ a) Lack of educational materials or other resources for the provision of services; b) Geographic isolation and transportation needs of persons seeking services or remoteness of services; c) Institutional, cultural, and/or ethnicity barriers; d) Language differences; e) Lack of service advocates; f) Failure to survey or otherwise identify the barriers to service accessibility; and, g) Needs of persons with a disability. 3) Contractor shall comply with any additional requirements of the documents that have been incorporated herein by reference, including, but not limited to, those in the Exhibit A – Scope of Work, Provision 6. 4) Amounts awarded pursuant to Exhibit A, Attachment I shall be used exclusively for providing alcohol and/or drug program services consistent with the purpose of the funding. 5) DHCS shall issue a report to Contractor after conducting monitoring, utilization, or auditing reviews of county or county subcontracted providers. When the DHCS report identifies non-compliant services or processes, it shall require a CAP. The Contractor, or in coordination with its subcontracted provider, shall submit a CAP to DHCS within 60 calendar days from the date of the report to: Substance Use Disorder – Program, Policy and Fiscal Division, Performance Management Branch Department of Health Care Services PO Box 997413▇▇ ▇▇▇ ▇▇▇▇▇▇, MS-2621 Sacramento, CA 95899▇▇-7413; Or by secure, encrypted email to: ▇▇▇▇‌ ▇▇▇▇▇▇▇▇▇▇, ▇▇ ▇▇▇▇▇▇@-▇▇▇▇.▇▇.▇▇▇; 6) The CAP shall include a statement of the problem and the goal of the actions the Contractor and or its sub-contracted provider shall take to correct the deficiency or non-compliance. The CAP shall: a) Address the specific actions to correct deficiency or non-compliance b) Identify who/which unit(s) shall act; who/which unit(s) are accountable for acting; and c) Provide a timeline to complete the actions.

Performance Provisions. A. Monitoring 1) Contractor's performance under this Exhibit A, Attachment I, shall be monitored by DHCS during the term of this Intergovernmental Agreement. Monitoring criteria shall include, but not be limited to: a) Whether the quantity of work or services being performed conforms to Exhibit B; b) Whether the Contractor has established and is monitoring appropriate quality standards; c) Whether the Contractor is abiding by all the terms and requirements of this Intergovernmental Agreement; d) Whether the Contractor is abiding by the terms of the Perinatal Services Network Guidelines 2016 (Document 1G); and e) Contractor shall conduct annual onsite monitoring reviews of services and subcontracted services for programmatic and fiscal requirements. Contractor shall submit copy of their monitoring and audit reports to DHCS within two weeks of issuance. Reports should be sent by secure, encrypted e-mail to: ▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇@▇▇▇▇.▇▇.▇▇▇ or Substance Use Disorder - Prevention, Treatment and Recovery Services Division, Performance Management Branch Department of Health Care Services PO Box 997413, MS-2627 Sacramento, CA 95899-7413; 2) Failure to comply with the above provisions shall constitute grounds for DHCS to suspend or recover payments, subject to the Contractor’s right of appeal, or may result in termination of the Intergovernmental Agreement or both. B. Performance Requirements 1) Contractor shall provide services based on funding set forth in Exhibit B, Attachment I, and under the terms of this Intergovernmental Agreement. 2) Contractor shall provide services to all eligible persons in accordance with federal and state statutes and regulations. Contractor shall assure that in planning for the provision of services, the following barriers to services are considered and addressed: a) Lack of educational materials or other resources for the provision of services; b) Geographic isolation and transportation needs of persons seeking services or remoteness of services; c) Institutional, cultural, and/or ethnicity barriers; d) Language differences; e) Lack of service advocates; f) Failure to survey or otherwise identify the barriers to service accessibility; and, g) Needs of persons with a disability. 3) Contractor shall comply with any additional requirements of the documents that have been incorporated herein by reference, including, but not limited to, those in the Exhibit A – Scope of Work, Provision 6. 4) Amounts awarded pursuant to Exhibit A, Attachment I shall be used exclusively for providing alcohol and/or drug program services consistent with the purpose of the funding. 5) DHCS shall issue a report to Contractor after conducting monitoring, utilization, or auditing reviews of county or county subcontracted providers. When the DHCS report identifies non-compliant services or processes, it shall require a CAP. The Contractor, or in coordination with its subcontracted provider, shall submit a CAP to DHCS within 60 calendar days from the date of the report to: Substance Use Disorder – Program, Policy and Fiscal Division, Performance Management Branch Department of Health Care Services PO Box 997413, MS-2621 Sacramento, CA 95899-7413; Or by secure, encrypted email to: ▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇@▇▇▇▇.▇▇.▇▇▇ 6) The CAP shall include a statement of the problem and the goal of the actions the Contractor and or its sub-contracted provider shall take to correct the deficiency or non-compliance. The CAP shall: a) Address the specific actions to correct deficiency or non-compliance b) Identify who/which unit(s) shall act; who/which unit(s) are accountable for acting; and c) Provide a timeline to complete the actions.