Common use of Performance Remedy Clause in Contracts

Performance Remedy. If the Services are not performed substantially in accordance with the SLAs, Spyglass will use reasonable commercial efforts to correct such failure so long as (i) Reseller promptly reports such failure; (ii) the failure can be verified by Spyglass; and (iii) the cause of the failure is within Spyglass’ control. Spyglass may amend the SLAs upon thirty (30) days prior notice to Reseller; provided, however, that any such amendment may not materially affect the Services then being provided to Clients.