Permission to Access. 6.1 The Customer authorises Interactive to access the IT Environment and to perform the Services (including Out of Scope Work, if any), including having complete authority to scan and/or access the IT Environment by any means whatsoever, except only as may be specifically limited by any limitations described in the Agreement. 6.2 The Customer acknowledges that performance of the Services may result in performance issues for, or outages to, the IT Environment, which may cause a loss or corruption of data since the last backup (for example, a vulnerability scan may trigger intrusion detection software to automatically shut-down information systems). 6.3 The Customer releases Interactive from any claims it has, or may have in the future, in relation to any disruptions to the IT Environment or the loss of any data that occurs as a consequence of, or in connection with, the performance of the Services, except to the extent the claim arises as a direct result of Interactive’s negligent acts or omissions. 6.4 Further to the warranties in the Master Services Agreement, the Customer warrants that it: (a) has the legal right to authorise Interactive to perform the Services or, if it does not have that right, the Customer has obtained written authorisation from the person who has the right to authorise Interactive to perform the Services (and has provided that authorisation to Interactive); and (b) has provided, and will continue to provide, accurate and complete information to Interactive, including details of the IT Environment. 6.5 Further to the indemnities in the Master Services Agreement, the Customer indemnifies Interactive against any loss or liability incurred by Interactive as a result of: (a) the Customer breaching the warranty in clause 6.4(a); or (b) the Customer breaching the warranty in clause 6.4(b), where the breach results in a third party having a claim against Interactive. 6.6 The indemnities in clause 6.5 are not subject to any limitation of liability clauses in the Master Services Agreement. 6.7 The Customer’s liability to indemnify Interactive in accordance with clause 6.5 is reduced to the extent that Interactive’s negligent acts or omissions caused the event giving rise to the indemnity.
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Sources: Cyber Security Service Terms, Cyber Security Service Terms, Cyber Security Service Terms