Common use of PFPC Responsibilities Clause in Contracts

PFPC Responsibilities. Subject to the provisions of this Amendment, PFPC shall provide or perform, or shall retain other persons to provide or perform, the following, at PFPC's expense (unless otherwise provided herein): (a) provide all computers, telecommunications equipment, encryption technology and other materials and services reasonably necessary to develop and maintain IMPR▇▇▇▇▇▇.▇▇▇(▇) to permit persons to be able to view information about the Fund and to permit End-Users with appropriate identification and access codes to perform Inquiries; (b) address and mail, at the Fund's expense, notification and promotional mailings and other communications provided by the Fund to Financial Intermediaries and/or Shareholders regarding the availability of IMPR▇▇▇▇▇▇.▇▇▇(▇) Services; (c) process the set up of personal identification numbers ("PIN"), as described in the IMPR▇▇▇▇▇▇.▇▇▇(▇) Product Guide provided to the Fund, which shall include verification of initial identification numbers issued, reset and activate personalized PIN's and reissue new PIN's in connection with lost PIN's; (d) provide installation services which shall include, review and approval of the Fund's network requirements, recommending method of establishing (and, as applicable, cooperate with the Fund to implement and maintain) a hypertext link between IMPR▇▇▇▇▇▇.▇▇▇(▇) and the Fund Web Site and testing the network connectivity and performance; (e) establish systems to guide, assist and permit End-Users who access IMPR▇▇▇▇▇▇.▇▇▇(▇) from the Fund Web Site to electronically perform Inquires; (f) deliver to the Fund one (1) copy of the PFPC IMPR▇▇▇▇▇▇.▇▇▇(▇) Product Guide, as well as all updates thereto on a timely basis; (g) deliver a monthly billing report to the Fund, which shall include a report of Inquiries; (h) provide a form of encryption that is generally available to the public in the U.S. for standard Internet browsers and establish, monitor and verify firewalls and other security features (commercially reasonable for this type of information and data) and exercise commercially reasonable efforts to attempt to maintain the security and integrity of the PFPC Web Site; (i) exercise reasonable efforts to maintain all on-screen disclaimers and copyright, trademark and service mark ▇▇▇ifications, if any, provided by the Fund to PFPC in writing from time to time, and all "point and click" features of the PFPC Web Site relating to Shareholder acknowledgment and acceptance of such disclaimers and notifications; (j) provide periodic site visitation (hit reports) and other information regarding End-User activity under this Agreement as agreed by PFPC and the Fund from time to time; (k) monitor the telephone lines involved in providing IMPR▇▇▇▇▇▇.▇▇▇(▇) Services and inform the Fund promptly of any malfunctions or service interruptions; (l) PFPC shall periodically scan its Internet interfaces and IMPR▇▇▇▇▇▇.▇▇▇(▇) for viruses and promptly remove any such viruses located thereon; (m) maintenance and support of IMPR▇▇▇▇▇▇.▇▇▇(▇), which includes providing error corrections, minor enhancements and interim upgrades to IMPR▇▇▇▇▇▇.▇▇▇(▇) which are made generally available to IMPR▇▇▇▇▇▇.▇▇▇(▇) customers and providing help desk support to provide assistance to Fund employees with the Fund's use of IMPR▇▇▇▇▇▇.▇▇▇(▇); Maintenance and support shall NOT include (i) access to or use of any substantial added functionality, new interfaces, new architecture, new platforms, new versions or major development efforts, unless made generally available by PFPC to IMPR▇▇▇▇▇▇.▇▇▇(▇) clients, as determined solely by PFPC; or (ii) maintenance of customized features; and (n) the Fund recognizes and acknowledges that (i) a logon I.D. and PIN are required by End-Users to access PFPC's IMPR▇▇▇▇▇▇.▇▇▇(▇); (ii) End-User's Web Browser and ISP must support Secure Sockets Layer (SSL) encryption technology; and (iii) PFPC will not provide any software for access to the Internet; software must be acquired from a third-party vendor.

Appears in 1 contract

Sources: Services Agreement (Metropolitan West Funds)

PFPC Responsibilities. Subject to the provisions of this AmendmentExhibit B, PFPC shall provide or perform, or shall retain other persons Persons to provide or perform, the following, at PFPC's expense (unless otherwise provided herein): (a) provide all computers, telecommunications equipment, encryption technology and other materials and services reasonably necessary to develop and maintain IMPR▇▇▇▇▇▇.▇▇▇(▇) the PFPC Web Site to permit persons to be able to view information about the Fund and to permit End-Users Shareholders with appropriate identification and access codes (if required by the Phase II Schedule) to perform Inquiriesinitiate Transactions; (b) address and mail, at the Fund's expense, notification and promotional mailings and other communications provided by the Fund to Financial Intermediaries and/or Shareholders regarding the availability of IMPR▇▇▇▇▇▇.▇▇▇(▇) Online Internet Access Services; (c) prepare and process applications for Internet Services from Shareholders determined by the set up of personal identification Fund to be eligible for such services and issue logon ID, PIN numbers ("PIN"), as described in the IMPR▇▇▇▇▇▇.▇▇▇(▇) Product Guide provided and welcome letters to such Shareholders according to the policies of the Fund, which shall include verification of initial identification numbers issued, reset and activate personalized PIN's and reissue new PIN's in connection with lost PIN's; (d) provide installation services which shall include, review and approval of the Fund's network requirements, recommending method of establishing establish (and, as applicable, cooperate with the Fund to implement and maintain) a hypertext link between IMPR▇▇▇▇▇▇.▇▇▇(▇) the PFPC Web Site and the Fund Web Site and testing the network connectivity and performanceSite; (e) establish systems to guide, assist and permit End-Users Shareholders who access IMPR▇▇▇▇▇▇.▇▇▇(▇) the PFPC Web Site from the Fund Web Site to electronically perform Inquirescreate and transmit Transaction requests to PFPC; (f) deliver to the Fund one three (13) copy copies of the PFPC IMPR▇▇▇▇▇▇.▇▇▇(▇) Product Online Internet Access Service User Guide, as well as all updates thereto on a timely basis; (g) deliver a monthly billing report to the Fund, which shall include a report of InquiriesTransactions; (h) provide a form of encryption as agreed by PFPC and the Fund from time to time that is generally available to the public in the U.S. for standard Internet browsers and establish, monitor and verify firewalls and other security features (commercially reasonable for this type of information and data) and exercise commercially reasonable efforts to attempt to maintain the security and integrity of the PFPC Web Site; (i) exercise reasonable efforts to maintain all on-screen disclaimers and copyright, trademark and service mark ▇▇▇ifications, if any, provided by the Fund to PFPC in writing from time to time, and all "point and click" features of the PFPC Web Site relating to Shareholder acknowledgment and acceptance of such disclaimers and notifications; (j) provide periodic site visitation (hit reports) and other information regarding End-User activity under this Agreement as agreed by PFPC and the Fund from time to time; (k) monitor the telephone lines involved in providing IMPR▇▇▇▇▇▇.▇▇▇(▇) Services and inform the Fund promptly of any malfunctions or service interruptions; (l) PFPC shall periodically scan its Internet interfaces and IMPR▇▇▇▇▇▇.▇▇▇(▇) for viruses and promptly remove any such viruses located thereon; (m) maintenance and support of IMPR▇▇▇▇▇▇.▇▇▇(▇), which includes providing error corrections, minor enhancements and interim upgrades to IMPR▇▇▇▇▇▇.▇▇▇(▇) which are made generally available to IMPR▇▇▇▇▇▇.▇▇▇(▇) customers and providing help desk support to provide assistance to Fund employees with the Fund's use of IMPR▇▇▇▇▇▇.▇▇▇(▇); Maintenance and support shall NOT include (i) access to or use of any substantial added functionality, new interfaces, new architecture, new platforms, new versions or major development efforts, unless made generally available by PFPC to IMPR▇▇▇▇▇▇.▇▇▇(▇) clients, as determined solely by PFPC; or (ii) maintenance of customized features; and (n) the Fund recognizes and acknowledges that (i) a logon I.D. and PIN are required by End-Users to access PFPC's IMPR▇▇▇▇▇▇.▇▇▇(▇); (ii) End-User's Web Browser and ISP must support Secure Sockets Layer (SSL) encryption technology; and (iii) PFPC will not provide any software for access to the Internet; software must be acquired from a third-party vendor.of

Appears in 1 contract

Sources: Transfer Agency Services Agreement (Longleaf Partners Funds Trust)