Common use of PICK ACCURACY Clause in Contracts

PICK ACCURACY. Genco shall perform merchandise picking operations so that it maintains a * accuracy rate. Accuracy rate will equal (x) 1 minus (y) the quotient of: (A) the number of units of merchandise selected in a 24-hour period that do not conform with the Streamline customer order for which they are "binned" by Genco divided by (B) the aggregate number of units of merchandise ordered by Streamline customers and delivered in such 24-hour period. Streamline will test Genco's satisfaction of the Pick Accuracy Performance Standard on a daily basis by taking a random sample of "binned" customer orders, which sample size shall be established by Streamline in accordance with Streamline's then current sampling practices and shall record Genco's performance as "in compliance" or "out of compliance" for each day the CRC Facility is operating. Genco will be "in compliance" if the accuracy rate equals or exceeds * for the daily sample. At the end of every month commencing with the first full month after anniversary of the Live Date, Streamline will calculate the percentage of days that Genco was "in compliance" with the Pick Accuracy Performance Standard for such month by dividing the number of days Genco was in compliance by the total number of days the CRC Facility operated and if such percentage is less than * then Genco shall pay Streamline a * Performance Credit for such month.

Appears in 2 contracts

Sources: Outsourcing Agreement (Streamline Com Inc), Outsourcing Agreement (Streamline Com Inc)