Common use of Policies and Procedures Manual Clause in Contracts

Policies and Procedures Manual. Supplier shall provide the Policies and Procedures Manual, including the quality process for the EDC, and Change Control Procedures therein, to Chordiant for Chordiant’s review and approval in accordance with Exhibit 6. The Change Control Procedures shall provide, at a minimum, that: (a) No Change shall be implemented without Chordiant’s approval, except as may be necessary on a temporary basis to maintain the continuity of the Services. (b) With respect to all Changes, Supplier shall (i) other than those Changes made on a temporary basis to maintain the continuity of the Services, schedule Changes so as not to unreasonably interrupt Chordiant’s business operations, (ii) prepare and deliver to Chordiant each month a rolling schedule for ongoing and planned Changes for the next 90-day period, and (iii) monitor the status of Changes against the applicable schedule. (c) With respect to any Change made on a temporary basis to maintain the continuity of the Services, Supplier shall document and provide to Chordiant notification of the Change no later than the next business day after the Change is made. Supplier shall update the Change Control Procedures as necessary and shall provide such updated Change Control Procedures to Chordiant for its approval.