Common use of Policy Number Clause in Contracts

Policy Number. If you’d like to make a claim, please refer to the instructions at ▇▇▇▇▇▇▇▇▇.▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇.▇▇/▇▇▇▇▇▇▇▇ Unauthorised Transactions Insurance SG01000008-00 Summary of the key terms of your BusinessVantage Visa Credit Card facility Introduction This is a summary of the key terms of your BusinessVantage Visa Credit Card facility. It doesn’t replace your letter of offer or letter schedule (together, the “offer”) or the BusinessVantage Visa Credit Card Conditions of Use as at 1 July 2019 (“conditions”) nor does it cover all of your obligations. You still need to carefully review these documents and any other document we provide. Cardholders Under the facility, you can nominate cardholders and we’ll issue a BusinessVantage Visa Credit Card (“card”) to them. You’re responsible for all transactions made by cardholders. Security of cards and PINs Cardholders have to protect the security of the card and PIN and have to make every effort to see that the card and PIN aren’t misused, lost or stolen. Lost or stolen cards or PIN revealed or suspected unauthorised transactions A cardholder must tell you and us as soon as possible if a card or PIN record is lost or stolen or they suspect any unauthorised card transactions. If they don’t do this, you may be liable for unauthorised card transactions. Facility limit and credit limit We’ll let you know what the facility limit is when we open the facility. The total of all individual card credit limits may not exceed the facility limit. You can ask us to vary the facility limit, but we have no obligation to do so. When you apply for a card, the credit limit for that card is in your offer. This is the maximum amount of credit the cardholder can normally access on the card, including any accrued fees or interest charges. You must tell each cardholder their credit limit. If the credit limit is exceeded, you have to repay us the excess amount and we can also charge a fee. We can reduce the facility limit or credit limit on a card (or both) and if we do, we’ll tell you in writing. Using the card and daily limits Cardholders must use cards solely for business purposes, and not private or domestic purposes. Cardholders can use the card to obtain goods, services and cash in various ways in Australia and overseas, (including through merchants, ATMs and bank branches displaying the Visa logo). You can also use the card for transactions by mail order, telephone, internet and other remote access. You can place restrictions on the types of transactions cards may be used for. You must tell cardholders of these restrictions. We can stop operations on the card account if we can’t locate you after making reasonable efforts. Daily limits apply to cash advances through ATMs and EFTPOS — see your offer. Foreign transactions on the card account We charge foreign transaction fees on any foreign transaction on a card — see your offer. Card account statement entries for foreign currency transactions will include the foreign currency amount converted into Australian dollars in accordance with the conditions. Statements and what you have to pay You have to pay us for all amounts debited to a card account (including the amounts of interest charges, government taxes, duties and charges payable by us in connection with the card account and fees and charges). We’ll usually give you a monthly statement for each card and for the facility. You have to pay the minimum payment shown on each statement by the due date. Chargebacks You can ask us to dispute a transaction on a card within the time limit set by the card scheme. Interest We charge interest on these amounts when debited to the facility account: • purchases, fees and interest charges on purchases and our fees • cash advances, fees resulting from a cash advance, and interest charges on cash advances • balance transfers and interest charges on balance transfers under the terms of the relevant balance transfer offer. We’ll tell you the applicable interest rate when the facility is opened. We can change the interest rate at any time. Interest free days may apply to the card account — see your offer. Interest charges are debited to the card account every statement date. Fees and charges We can charge the fees and charges shown in the offer and any new fee or charge we introduce. You also have to pay any government charges and duties relating to the card account. All fees are non-refundable. We debit all fees and charges and government charges and duties to the card account. Security for the facility If you agree to provide security for the facility, then you have to deliver the agreed security before you use the facility or we provide a cash advance. You may be liable for unauthorised transactions Generally, you won’t be liable for unauthorised transactions if it’s clear you or the cardholder didn’t contribute to losses resulting from those transactions. Where you’re liable, your liability is limited as set out in the conditions. However, in some circumstances, you may be liable for a greater amount. Transactions by use of a card and PIN You’ll be liable for actual losses resulting from an unauthorised card transaction in various situations, including if: • the cardholder contributed in a way set out in the conditions (e.g. the cardholder voluntarily disclosed a PIN to anyone or is extremely careless in protecting the security of the PIN) • you or the cardholder contributed in a way set out in the conditions (eg unreasonable delay in telling us that the card has been lost, stolen or misused or the PIN has become known to someone else). Transactions without a PIN If you don’t protect the security of the card or PIN, or unreasonably delay in telling us that the card is lost or stolen, you’ll be liable for any unauthorised card transactions that required a manual signature. Closure by us of the facility A default occurs if: • you don’t pay any amount when it’s due • you do any of the following and it has a material impact: – don’t comply with the law – give us incorrect, incomplete or misleading information – use the card for an unapproved purpose. A default has a “material impact” if we reasonably consider it’s material, or the event has had, or is likely to have, a material impact on your ability to meet your obligations under the facility (or our ability to assess this), our security risk (or our ability to assess this) or our legal risk or reputation. If there’s a default, we can close the facility and require you to immediately pay all amounts owing under the facility (including amounts accrued or charged but not yet debited). Before we require immediate payment, we’ll give you at least 30 days’ notice and an opportunity to correct any default that can be corrected (unless the law doesn’t require us to give you notice). We don’t have to give you any period to rectify the matter (or we can give you a shorter period) if: • the default can’t be rectified, or • it’s reasonable for us to act to manage a material and immediate risk relating to: – the default, – your particular circumstances, or – the value of the security interest in our favour. Refusal and cancellation of cards We can refuse: • internet and phone banking transactions, and balance transfers • any transaction where we consider it necessary to meet our regulatory and compliance obligations. We can also cancel any card and suspend the operation of the card account or facility at any time in circumstances we consider it necessary to protect you or us from fraud or other losses, to manage regulatory risk, or for any other reason determined by us acting reasonably. Changes to the conditions We can change the conditions under certain circumstances — sometimes without notice and without your agreement. Unauthorised transactions insurance Insurance is provided for unauthorised transactions – see the conditions for details. BusinessVantage Visa Credit Card Conditions of Use Important Words 12 1 Agreeing to these conditions of use 18 2 Other conditions 18 3 Privacy 18 4 Your address 18 5 Cards 19 6 Security of cards and PINs 19 7 Lost card or stolen card or PIN revealed 21 8 Credit limit 22 9 Using the card 23 10 Daily limits at terminals 26 11 Using a terminal 27 12 Processing transactions 27 13 Foreign transactions on your card account 28 14 What the Principal must pay 29 15 Statements and monthly payments 30 16 Annual percentage rate 32 17 Interest charges 32 18 Fees and charges 36 19 How to pay 36 20 Automatic Payment Plan 37 21 What happens to payments we receive? 38 22 Death of a cardholder 38 23 Security for the facility 38 24 Liability for unauthorised transactions 39 25 Deposits at ▇▇.▇▇▇▇▇▇ ATMs 42 26 Internet and Phone Banking 42 28 Electronic banking system malfunction 69 29 Closure by us of the facility 72 30 The Principal may cancel a card 74 31 Closing the facility 74 32 Cancellation of card account or the facility and return of cards 74 33 Payment on closure or cancellation 74 34 Assignment 75 35 Cancellation of debit authorities on card account 76 36 Changes to these conditions 76 37 ▇▇▇-▇▇.▇▇▇▇▇▇/BankSA branded ATMs 78 38 Terminal transactions 78 39 General information 79 40 GST 79 41 Balance transfers 80 42 Our Reporting Obligations 81 43 Unauthorised Transactions Insurance 81 Appendix “A” 90 44 Emergency Assistance Services 91 Medical Assistance 92 Legal Assistance 94 45 Appropriate use of our services 96 Important Words access method means a method we authorise you or the Principal to use to instruct us through electronic equipment to debit or credit a card account. It comprises the use of one or more components including a card, card number, PIN, Internet and Phone Banking security number, Internet and Phone Banking access number or Internet Banking password or combinations of these. It does not include a method requiring a manual signature as the main way in which we ensure you or the Principal gave us an instruction; agreed line of credit means the daily card limit or credit arrangement existing on a linked account, as you and we agree from time to time; Application means the application completed by the Principal;

Policy Number. If you’d like to make a claim, please refer to the instructions at ▇▇▇▇▇▇▇▇▇.▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇.▇▇/▇▇▇▇▇▇▇▇ Unauthorised Transactions Insurance SG01000008-00 Summary of the key terms of your BusinessVantage Visa Credit Card facility Introduction This is a summary of the key terms of your BusinessVantage Visa Credit Card facility. It doesn’t replace your letter of offer or letter schedule (together, the “offer”) or the BusinessVantage Visa Credit Card Conditions of Use as at 1 July 2019 2 August 2021 (“conditions”) nor does it cover all of your obligations. You still need to carefully review these documents and any other document we provide. Cardholders Under the facility, you can nominate cardholders and we’ll issue a BusinessVantage Visa Credit Card (“card”) to them. You’re responsible for all transactions made by cardholders. Security of cards and PINs Cardholders have to protect the security of the card and PIN and have to make every effort to see that the card and PIN aren’t misused, lost or stolen. Lost or stolen cards or PIN revealed or suspected unauthorised transactions A cardholder must tell you and us as soon as possible if a card or PIN record is lost or stolen or they suspect any unauthorised card transactions. If they don’t do this, you may be liable for unauthorised card transactions. Facility limit and credit limit We’ll let you know what the facility limit is when we open the facility. The total of all individual card credit limits may not exceed the facility limit. You can ask us to vary the facility limit, but we have no obligation to do so. When you apply for a card, the credit limit for that card is in your offer. This is the maximum amount of credit the cardholder can normally access on the card, including any accrued fees or interest charges. You must tell each cardholder their credit limit. If the credit limit is exceeded, you have to repay us the excess amount and we can also charge a fee. We can reduce the facility limit or credit limit on a card (or both) and if we do, we’ll tell you in writing. Using the card and daily limits Cardholders must use cards solely for business purposes, and not private or domestic purposes. Cardholders can use the card to obtain goods, services and cash in various ways in Australia and overseas, (including through merchants, ATMs and bank branches displaying the Visa logo). You can also use the card for transactions by mail order, telephone, internet and other remote access. You can place restrictions on the types of transactions cards may be used for. You must tell cardholders of these restrictions. We can stop operations on the card account if we can’t locate you after making reasonable efforts. Daily limits apply to cash advances through ATMs and EFTPOS — see your offer. Foreign transactions on the card account We charge foreign transaction fees on any foreign transaction on a card — see your offer. Card account statement entries for foreign currency transactions will include the foreign currency amount converted into Australian dollars in accordance with the conditions. Statements and what you have to pay You have to pay us for all amounts debited to a card account (including the amounts of interest charges, government taxes, duties and charges payable by us in connection with the card account and fees and charges). We’ll usually give you a monthly statement for each card and for the facility. You have to pay the minimum payment shown on each statement by the due date. Chargebacks You can ask us to dispute a transaction on a card within the time limit set by the card scheme. Interest We charge interest on these amounts when debited to the facility account: • purchases, fees and interest charges on purchases and our fees fees; • cash advances, fees resulting from a cash advance, and interest charges on cash advances advances; and • balance transfers and interest charges on balance transfers under the terms of the relevant balance transfer offer. We’ll tell you the applicable interest rate when the facility is opened. We can change the interest rate at any time. Interest free days may apply to the card account — see your offer. Interest charges are debited to the card account every statement date. Fees and charges We can charge the fees and charges shown in the offer and any new fee or charge we introduce. You also have to pay any government charges and duties relating to the card account. All fees are non-refundable. We debit all fees and charges and government charges and duties to the card account. Security for the facility If you agree to provide security for the facility, then you have to deliver the agreed security before you use the facility or we provide a cash advance. You may be liable for unauthorised transactions Generally, you won’t be liable for unauthorised transactions if it’s clear you or the cardholder didn’t contribute to losses resulting from those transactions. Where you’re liable, your liability is limited as set out in the conditions. However, in some circumstances, you may be liable for a greater amount. Transactions by use of a card and PIN You’ll be liable for actual losses resulting from an unauthorised card transaction in various situations, including if: • the cardholder contributed in a way set out in the conditions (e.g. the cardholder voluntarily disclosed a PIN to anyone or is extremely careless in protecting the security of the PIN) ); or • you or the cardholder contributed in a way set out in the conditions (eg e.g. unreasonable delay in telling us that the card has been lost, stolen or misused or the PIN has become known to someone else). Transactions without a PIN If you don’t protect the security of the card or PIN, or unreasonably delay in telling us that the card is lost or stolen, you’ll be liable for any unauthorised card transactions that required a manual signature. Closure by us of the facility A default occurs if: • you don’t pay any amount when it’s due due; or • you do any of the following and it has a material impact: – don’t comply with the law law; – give us incorrect, incomplete or misleading information information; or – use the card for an unapproved purpose. A default has a “material impact” if we reasonably consider it’s material, or the event has had, or is likely to have, a material impact on your ability to meet your obligations under the facility (or our ability to assess this), our security risk (or our ability to assess this) or our legal risk or reputation. If there’s a default, we can close the facility and require you to immediately promptly pay all amounts owing under the facility (including amounts accrued or charged but not yet debited). Before we require immediate payment, we’ll give you at least 30 days’ notice and an opportunity to correct any default that can be corrected (unless the law doesn’t require us to give you notice). We don’t have to give you any period to rectify the matter (or we can give you a shorter period) if: • the default can’t be rectified, ; or • it’s reasonable for us to act to manage a material and immediate risk relating to: – the default, ; – your particular circumstances, ; or – the value of the security interest in our favour. Refusal and cancellation of cards We can refuse: • internet and phone banking transactions, and balance transfers transfers; or • any transaction where we consider it necessary to meet our regulatory and compliance obligations. We can also cancel any card and suspend the operation of the card account or facility at any time in circumstances we consider it necessary to protect you or us from fraud or other losses, to manage regulatory risk, or where we reasonably believe the use of an account has caused harm (including financial abuse) to another person, or for any other reason determined by us acting reasonably. Changes to the conditions We can change the conditions under certain circumstances — sometimes without notice and without your agreement. Unauthorised transactions insurance Insurance is provided for unauthorised transactions – see the conditions for details. BusinessVantage Visa Credit Card Conditions of Use Contents Important Words 12 1 Agreeing to these conditions of use 18 19 2 Other conditions 18 19 3 Privacy 18 19 4 Your address 18 19 5 Cards 19 6 Security of cards and PINs 19 20 7 Lost card or stolen card cards or PIN revealed 21 or suspected unauthorised transactions 22 8 Credit limit 22 23 9 Using the card 23 24 10 Daily limits at terminals 26 27 11 Using a terminal 27 28 12 Processing transactions 27 29 13 Foreign transactions on your card account 28 30 14 What the Principal must pay 29 31 15 Statements and monthly payments 30 32 16 Annual percentage rate 32 33 17 Interest charges 32 34 18 Fees and charges 36 38 19 How to pay 36 38 20 Automatic Payment Plan 37 39 21 What happens to payments we receive? 38 40 22 Death of a cardholder 38 40 23 Security for the facility 38 40 24 Liability for unauthorised transactions 39 41 25 Deposits at ▇▇.▇▇▇▇▇▇ ATMs 42 ATMs, CDMs and Bank@Post™ 45 26 Internet and Phone Banking 42 28 46 27 Electronic banking system malfunction 69 46 28 Feedback and complaints 46 29 Closure by us of the facility 72 48 30 The Principal may cancel a card 74 50 31 Closing the facility 74 50 32 Cancellation of card account or the facility and return of cards 74 50 33 Payment on closure or cancellation 74 50 34 Assignment 75 51 35 Cancellation of debit authorities on card account 76 52 36 Changes to these conditions 76 52 37 ▇▇▇-▇▇.▇▇▇▇▇▇/BankSA branded ATMs 78 54 38 Terminal transactions 78 55 39 Gambling Preference Requests 56 40 General information 79 40 57 41 GST 79 41 57 42 Balance transfers 80 42 Our 57 43 Tax Reporting Obligations 81 43 Unauthorised Transactions 58 44 Complimentary Credit Card Insurance 81 Appendix “A” 90 44 Emergency Assistance Services 91 Medical Assistance 92 Legal Assistance 94 59 45 Appropriate use of our services 96 59 Important Words Words‌ access method means a method we authorise you or the Principal to use to instruct us through electronic equipment to debit or credit a card account. It comprises the use of one or more components including a card, card number, PIN, Internet and Phone Banking security number, Internet and Phone Banking access number or Internet Banking password or combinations of these. It does not include a method requiring a manual signature as the main way in which we ensure you or the Principal gave us an instruction; . agreed line of credit means the daily card limit or credit arrangement existing on a linked account, as you and we agree from time to time; Application means the application completed by the Principal;.