Common use of Position in the organisation Clause in Contracts

Position in the organisation. Under the management of head of costume atelier and/or head of production/production manager Manages not applicable Dressing performing artists during performances and maintaining the costumes/clothing. Result areas Core activities Result criteria Dressed cast - ensuring that the required pieces of clothing are available for performances - providing the performing artists with the costumes/clothing during performances and rehearsals - assisting the performing artists with putting on and taking off the costumes - removing and replacing costumes/clothing and carrying out emergency repairs during performances and rehearsals - assisting with the wigs and make-up on tour - packing up clothing for transport - correctness of availability - speed and efficiency in changing costumes and/or replacing clothing - neatness of clothing - correctness of repairs Up to date on developments in the professional field - taking note of changes in the execution of work - maintaining skills relevant to the execution of work - archiving clothing in accordance with instructions - employability - degree of flexibility in the case of changes in the execution of work Under the management of directors or head of buildings management Manages not applicable Ticket sales and provision of information to audiences and potential audiences. Result areas Core activities Result criteria Tickets sold and information provided - providing information in person or by telephone about the building and auditoriums, ticket availability, admission prices and performance times - operating the booking and till systems - issuing tickets and preparing subscriptions - taking payments for tickets, subscriptions, products and promotional items - correctness of information provided - way in which questions are answered - correctness of issuing tickets - speed of working - correctness of till operation Speaking to contacts - conducting telephone calls - receiving visitors and speaking to them - answering practical questions Administration - ensuring there is enough information material - reconciling the till and ensuring cash is handed over - carrying out administrative tasks with regard to the box office and till Contribution to the experience - answering questions about performances, theatre facilities and auditoriums, etc. - showing the way to audience and staff - helping to ensure orderly procedures in the foyer - - calling for help (internal/security services) if necessary - correctness of speaking to people - correctness of information provided - degree of focus on service - availability of material - balanced data and till - traceable administration - customer friendliness - promptness of intervention Up to date on developments in the professional field - taking note of changes in the execution of work - maintaining skills relevant to the execution of work - employability - degree of flexibility in the case of changes in the execution of work Under the management of directors or head of buildings management Manages not applicable Supervising and informing the audience and ensuring order and security in the theatre/at the location. Result areas Core activities Result criteria Supervision of audience - checking tickets and showing audience to their seats - customer friendliness - showing audience the way in the theatre/location - contribution to audience’s - maintaining orderly procedures in the public spaces before, positive experience of the during and after the performances theatre visit - promptness of intervention Information for audience - presenting oneself as the point of contact for the audience - correctness of information - answering practical questions from the audience - satisfaction about - handing out information and publicity material information and service - presentability Contribution in an emergency - communicating with police, fire brigade and other emergency - speed and correctness of services in the case of emergency, on the instruction of the communication manager - providing in-house emergency services Support on location - carrying out supporting tasks for resident or guest performing - tasks executed in groups/artists, on the instruction of the manager accordance with instructions - carrying out light cleaning tasks - hygiene before, during and Up to date on developments in the professional field - taking note of changes in the execution of work - maintaining skills relevant to the execution of work after performances - employability - degree of flexibility in the case of changes in the execution of work

Position in the organisation. Under the management of head of costume atelier and/or head of production/production manager Manages not applicable Dressing performing artists during performances and maintaining the costumes/clothing. Result areas Core activities Result criteria Dressed cast - ensuring that the required pieces of clothing are available for performances - providing the performing artists with the costumes/clothing during performances and rehearsals - assisting the performing artists with putting on and taking off the costumes - removing and replacing costumes/clothing and carrying out emergency repairs during performances and rehearsals - assisting with the wigs and make-up on tour - packing up clothing for transport - correctness of availability - speed and efficiency in changing costumes and/or replacing clothing Maintained clothing - washing and ironing, etc. - carrying out minor repairs - packing up clothing for transport - neatness of clothing - correctness of repairs Up to date on developments in the professional field - taking note of changes in the execution of work - maintaining skills relevant to the execution of work - archiving clothing in accordance with instructions - employability - degree of flexibility in the case of changes in the execution of work Under the management of directors or head of buildings management Manages not applicable Ticket sales and provision of information to audiences and potential audiences. Result areas Core activities Result criteria Tickets sold and information provided - providing information in person or by telephone about the building and auditoriums, ticket availability, admission prices and performance times - operating the booking and till systems - issuing tickets and preparing subscriptions - taking payments for tickets, subscriptions, products and promotional items - correctness of information provided - way in which questions are answered - correctness of issuing tickets - speed of working - correctness of till operation Speaking to contacts - conducting telephone calls - receiving visitors and speaking to them - answering practical questions - correctness of speaking to people - correctness of information provided - degree of focus on service Administration - ensuring there is enough information material - reconciling the till and ensuring cash is handed over - carrying out administrative tasks with regard to the box office and till - availability of material - balanced data and till - traceable administration Contribution to the experience - answering questions about performances, theatre facilities and auditoriums, etc. - showing the way to audience and staff - helping to ensure orderly procedures in the foyer - - calling for help (internal/security services) if necessary - correctness of speaking to people - correctness of information provided - degree of focus on service - availability of material - balanced data and till - traceable administration - customer friendliness - promptness of intervention Up to date on developments in the professional field - taking note of changes in the execution of work - maintaining skills relevant to the execution of work - employability - degree of flexibility in the case of changes in the execution of work Under the management of directors or head of buildings management Manages not applicable Supervising and informing the audience and ensuring order and security in the theatre/at the location. Result areas Core activities Result criteria Supervision of audience - checking tickets and showing audience to their seats - customer friendliness - showing audience the way in the theatre/location - contribution to audience’s - maintaining orderly procedures in the public spaces before, positive experience of the during and after the performances - customer friendliness - contribution to audience’s positive experience of the theatre visit - promptness of intervention Information for audience - presenting oneself as the point of contact for the audience - correctness of information - answering practical questions from the audience - satisfaction about - handing out information and publicity material - correctness of information - satisfaction about information and service - presentability Contribution in an emergency - communicating with police, fire brigade and other emergency - speed and correctness of services in the case of emergency, on the instruction of the communication manager - providing in-house emergency services - speed and correctness of communication Support on location - carrying out supporting tasks for resident or guest performing - tasks executed in groups/artists, on the instruction of the manager accordance with instructions - carrying out light cleaning tasks - tasks executed in accordance with instructions - hygiene before, during and after performances Up to date on developments in the professional field - taking note of changes in the execution of work - maintaining skills relevant to the execution of work after performances - employability - degree of flexibility in the case of changes in the execution of workwork (in alphabetical order, R = reference job) Acquisition and hire assistant (R) Actor (R) Administrative assistant(R) Archivist Artistic director (R) Artistic director’s assistant (R) Audience services assistant Ballet master (R) Box office assistant (R) Children’s supervisor Choreographer (R) Choreographer’s assistant Chorus singer Coder Composer Costume atelier assistant Dancer (R) Designer (R) Designer’s assistant Dramaturge (R) Dresser (R) Education assistant Extra Financial administration assistant (R) General manager (R)` General manager’s assistant Head of acquisition and hire Head of atelier (R) Head of audience services Head of education (R) Head of financial administration/finance (R) Head of HR Head of location management Head of marketing and communication (R) Head of sponsorship and fundraising (R) Head of technical department (R) HR adviser (R) HR assistant Location assistant (R) Marketing and communication assistant (R) Music director/musician/singer (R) Office assistant Office coordinator/manager Production assistant Production manager (R) Prompter Publicity/marketing assistant Rehearsal director (R) Scenery atelier assistant Scenographer Senior education assistant (R) Senior office assistant Senior production assistant (R) Sponsorship and fundraising assistant (R) Stage director’s assistant (R) Stage manager/assistant stage manager/theatre technician (R) Stage technician Surtitler/subtitler System administrator (R) Theatre/film programmer (R) Tour supervisor (R) Trainer/dance teacher (R) Video master/ camera master Wigs & make-up atelier assistant (R) Wigs & make-up, costume, scenery atelier assistant

Position in the organisation. Under the management of head of costume atelier and/or head of production/production manager Manages not applicable Dressing performing artists during performances and maintaining the costumes/clothing. Result areas Core activities Result criteria Dressed cast - ensuring that the required pieces of clothing are available for performances - providing the performing artists with the costumes/clothing during performances and rehearsals - assisting the performing artists with putting on and taking off the costumes - removing and replacing costumes/clothing and carrying out emergency repairs during performances and rehearsals - assisting with the wigs and make-up on tour - packing up clothing for transport - correctness of availability - speed and efficiency in changing costumes and/or replacing clothing - neatness of clothing - correctness of repairs Up to date on developments in the professional field - taking note of changes in the execution of work - maintaining skills relevant to the execution of work - archiving clothing in accordance with instructions - employability - degree of flexibility in the case of changes in the execution of work Under the management of directors or head of buildings management Manages not applicable Ticket sales production May manage a few production employees (functional) Developing and provision realising a production plan and all the associated work, on the basis of information to audiences artistic concepts and potential audiencesideas. Result areas Core activities Result criteria Tickets sold Realised production plan - interpreting the wishes and information provided demands of the artistic team in production activities and requirements - presenting the production plan to the manager for approval - drawing up the budget within pre-determined financial parameters, adjusting where necessary - providing information in person or by telephone about and supervising the building preparatory production tasks - alignment with artistic wishes and auditoriumsdemands - feasibility of budget - prompt adjustment - quality and promptness of (prepared) production plan Supported production - planning, ticket availabilityarranging and getting production tasks executed, admission prices and performance times - operating the booking and till systems - issuing tickets and preparing subscriptions - taking payments for tickets, subscriptions, products and promotional items - correctness of information provided - way in which questions are answered - correctness of issuing tickets - speed of working - correctness of till operation Speaking to contacts - conducting telephone calls - receiving visitors and speaking to them - answering practical questions Administration - ensuring there is enough information material - reconciling the till and ensuring cash is handed over - carrying out administrative tasks with regard to the box office and till Contribution to the experience - answering questions about performances, theatre facilities and auditoriums, etc. - showing the way to audience and staff - helping to ensure orderly procedures in the foyer - - calling for help (internal/security services) if adjusting where necessary - correctness of speaking to people - correctness of information provided - degree of focus on service - availability of material - balanced data collaborating with and till - traceable administration - customer friendliness - promptness of intervention Up to date on developments in the professional field - taking note of changes coordinating employees in the execution of work tasks - maintaining skills relevant to the identifying and solving production problems - promptness of planning and adjustment - quality of execution of work - employability - degree of flexibility collaboration - effectiveness of problem- solving Maintained safety - helping to draw up risk inventories and evaluations for productions - supervising Health and Safety regulations and compliance with them - correctness of RI&Es - extent to which work is carried out safely Insight into developments in the case field of changes production management - keeping up with developments in the execution field of work production management - discussing new developments with the management/stage directors/choreographers - topicality and completeness of the knowledge available Under the management of directors or directors, head of buildings management department or production manager Manages not applicable Supervising Developing and informing the audience and ensuring order and security in the theatre/at the locationcarrying out production tasks. Result areas Core activities Result criteria Supervision Contribution to production plan - providing input for the development of audience the production plan - checking tickets participating in consultations with the artistic team and showing audience making proposals for interpreting wishes in production requirements - serviceability of input - suitable interpretation of artistic wishes Executed production tasks - implementing the production plan and activities on the basis of the budget set and in consultation with the manager - identifying problems in realisation of the plan, bringing them to their seats the attention of the manager and suggesting solutions - customer friendliness quality of execution - showing audience the way speed of dealing with problems - solution-based focus Insight into developments in the theatre/location field of production - contribution to audience’s - maintaining orderly procedures keeping up with developments in the public spaces before, positive experience field of production - discussing new developments with the manager - topicality and completeness of the during knowledge available Under the management of artistic director Manages not applicable Coordinating and after supporting the performances theatre visit artistic tasks/activities with regard to artistic policy, repertoire, planning and auditions. Result areas Core activities Result criteria Artistic support - contributing artistic expertise, making proposals for the development of the organisation - providing input and expertise for present and future repertoire and tours - helping to select musicians at auditions - solving any (artistic) problems that arise, carrying out ad hoc tasks within the parameters and reporting to the artistic director - providing the communication from the artistic team to the employees and performers - expertise - effectiveness of communication - quality, speed and solution- based capacity of support - quality and correctness of reporting Planning and timetables - coordinating internal communication regarding planning, rehearsals and timetables to the musicians and other parties concerned - coordinating the work with professionals (trainers/music teachers, rehearsal directors and actors, etc. - promptness of intervention Information for audience - presenting oneself as the point of contact for the audience - correctness provision of information - answering practical questions from the audience - satisfaction about - handing out information and publicity material information and service - presentability Contribution in an emergency - communicating collaboration with police, fire brigade and other emergency - speed and correctness of services professionals Insight into developments in the case field of emergencyarts management - keeping up with developments in the field of arts management - discussing new developments with the management/stage directors - topicality and completeness of the knowledge available Using trainees serves several purposes. On the one hand, it is necessary for students to put what they have learned in their training into practice. The trainee placement is therefore part of the educational curriculum. Employers take social responsibility in supervising and supporting students in a practical trainee placement. On the other hand, using trainees gives employers the opportunity to get to know the new professionals and discover their talents. The primary goal of traineeships is learning in practice, on the instruction basis of learning objectives set by the student or school. This must be the starting point when recruiting and using trainees. Trainees are not employees and must be supernumerary. Besides these positive aspects for students, employers and training institutes, the social partners point out that frequent use of trainees can sometimes lead to unwanted situations. This can happen if trainees are used as cheap labour in the place of regular employees and, in particular, of recently graduated professionals. The latter group can therefore experience difficulty in gaining the necessary experience and finding sufficient work (also in the long term). Employers are therefore obliged to use (and continue to use) recent graduates and regular employees in good proportion to trainees. Using trainees too frequently can also lead to a lower quality of supervision by the institute, which is undesirable from an educational point of view. The employer must ensure sufficient time, space and professional capacity to supervise and train the trainee. Employers also have a duty, along with the training institutes, to ensure good- quality supervision of trainees and adequate preconditions in the trainee placement agreement. Article 1 Tasks, composition and secretary of the communication manager - providing in-house emergency services Support on location - carrying out supporting tasks for resident or guest performing - tasks executed in groups/artists, on the instruction of the manager accordance with instructions - carrying out light cleaning tasks - hygiene before, during and Up to date on developments in the professional field - taking note of changes in the execution of work - maintaining skills relevant to the execution of work after performances - employability - degree of flexibility in the case of changes in the execution of workCommission