Preventive Actions. The certification body shall establish procedures for taking preventive actions to eliminate the causes of potential nonconformities. Preventive actions taken shall be appropriate to the probable impact of the potential problems. The procedures for preventive actions shall define requirements for a) identifying potential nonconformities and their causes, b) evaluating the need for action to prevent the occurrence of nonconformities, c) determining and implementing the action needed, d) recording the results of actions taken, and e) reviewing the effectiveness of the preventive actions taken.
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