Common use of Pricing Structure Clause in Contracts

Pricing Structure. The pricing structure for WorldCom Audio-On-Demand consists of the following elements: SET-UP FEES, MAINTENANCE FEES, TOLL-FREE NUMBER USAGE CHARGES, TOLL NUMBER USAGE CHARGES, VOICE RESPONSE TRANSCRIPTION FEES, VOICE RESPONSE ACTIVATION FEES, VOICE RESPONSE RETRIEVAL FEES, VOICE RESPONSE TAPE FEES, and VOICE TALENT FEES. All pricing elements shall receive the Company’s then-current standard list rates, as may be changed from time to time. Except as specifically stated herein, the current standard list pricing is as follows: (i) SET-UP FEES: Customer will be charged the standard list price, currently ****, for the one-time set-up fees associated with WorldCom Audio-On-Demand service. (ii) MAINTENANCE FEES: Customer will be charged the standard list price, currently ****, during each Monthly Period of the Term for the Maintenance Fees associated with WorldCom Audio-On-Demand service. (iii) TOLL-FREE NUMBER USAGE CHARGES: Customer will be charged **** per participant for Toll-Free Number Usage charges during each Monthly Period of the Term. (iv) TOLL NUMBER USAGE CHARGES: Customer will be charged **** per participant for Toll Number Usage charges during each Monthly Period of the Term. (v) VOICE RESPONSE TRANSCRIPTION FEES: Customer will be charged the standard list price, currently **** plus an administrative access fee* per transcription, for Voice Response Transcription fees. (* ****charge for downloading the information for Voice Response Reporting.) (vi) VOICE RESPONSE ACTIVATION FEES: Customer will be charged the standard list price, currently **** per activation, for Voice Response Activation Fees. (vii) VOICE RESPONSE RETRIEVAL FEES: Customer will be charged the standard list price for Voice Response Retrieval fees, which is currently **** per person limited to **** prompts. (viii) VOICE RESPONSE TAPE FEES: Customer will be charged the standard list price, currently **** per tape used, for Voice Response Tape fees. (ix) VOICE TALENT FEES: Customer will be charged the standard list price, currently **** for every **** per recorded voice, for Voice Talent fees. # * ****Confidential Treatment has been requested for the redacted portions. The confidential redacted portions have been filed separately with the Securities and Exchange Commission.

Pricing Structure. The pricing structure for WorldCom Audio-On-Demand Instant Replay PLUS consists of the following elements: SET-UP FEES, MAINTENANCE FEES, TOLL-FREE NUMBER USAGE CHARGES, TOLL NUMBER USAGE CHARGES, VOICE RESPONSE TRANSCRIPTION FEESFEE, VOICE RESPONSE ACTIVATION FEES, VOICE RESPONSE RETRIEVAL FEES, VOICE RESPONSE TAPE FEES, DOMESTIC FACSIMILE FEES, and VOICE TALENT INTERNATIONAL FACSIMILE FEES. All pricing elements shall receive the Company’s then-current standard list rates, as may be changed from time to time. Except as specifically stated herein, the current standard list pricing is as follows: (i) SET-UP FEES: Customer will be charged the standard list price, currently ***** per service, for the one-time set-up fees associated with WorldCom Audio-On-Demand serviceInstant Replay PLUSSM. (ii) MAINTENANCE FEES: Customer WorldCom will be charged waive the standard list price, currently ****, price during each Monthly Period of the Term for the Maintenance Fees associated with WorldCom Audio-On-Demand serviceInstant Replay PLUSSM. (iii) TOLL-FREE NUMBER USAGE CHARGES: Customer will be charged **** per minute per participant for Toll-Free Number Usage charges during each Monthly Period of the Term. (iv) TOLL NUMBER USAGE CHARGES: Customer will be charged **** per minute per participant for Toll Number Usage charges during each Monthly Period of the Term. (v) VOICE RESPONSE TRANSCRIPTION FEES: Customer will be charged the standard list price, currently **** plus an administrative access fee* per transcription, for Voice Response Transcription fees. (* ***** charge for downloading the information for Voice Response Reporting.) (vi) VOICE RESPONSE ACTIVATION FEES: Customer will be charged the standard list price, currently **** per activation, for Voice Response Activation Fees. (vii) VOICE RESPONSE RETRIEVAL FEES: Customer will be charged the standard list price for Voice Response Retrieval fees, which is currently **** per person limited to **** prompts. (viii) VOICE RESPONSE TAPE FEES: Customer will be charged the standard list priceprice for Voice Response Tape Fees, which is currently **** per tape used, for Voice Response Tape fees. (ix) VOICE TALENT DOMESTIC FACSIMILE FEES: Customer will be charged **** per page for Domestic Facsimile Fees associated with WorldCom Instant Replay PLUSSM. (x) INTERNATIONAL FACSIMILE FEES: Customer will be charged the then-current standard list price, currently **** which varies by where the usage originates from and/or terminates to, for every international service. (xi) INSTANT REPLAY PLUS INDEX SELECT SET-UP FEE: Customer will be charged **** per recorded voice, service* for Voice Talent feesthe set-up fees associated with Instant Replay Plus Index Select. (xii) INSTANT REPLAY PLUS PRE OR POST-SURVEY SET-UP FEE: Customer will be charged **** per service* for the set-up fees Instant Replay Plus Pre or Post-Survey. (xiii) INSTANT REPLAY PLUS PRE AND POST SURVERY SET-UP FEE: Customer will be charged **** per service* for the set-up fees associate with Instant Replay Plus Pre and Post Survey. *Per IVR access number or Multipoint Fax mailbox set up. # * ****Confidential Treatment has been requested for the redacted portions. The confidential redacted portions have been filed separately with the Securities and Exchange Commission.

Pricing Structure. The pricing structure for WorldCom Audio-On-Demand RSVP consists of the following elements: SET-UP FEES, MAINTENANCE FEES, TOLL-FREE NUMBER USAGE CHARGES, TOLL NUMBER USAGE CHARGES, VOICE RESPONSE TRANSCRIPTION FEES, VOICE RESPONSE ACTIVATION FEES, VOICE RESPONSE RETRIEVAL FEES, VOICE RESPONSE TAPE FEES, and VOICE TALENT FEES, PHONE OR PAGE MESSAGE NOTIFICATION RATES, DOMESTIC FACSIMILE FEES, and INTERNATIONAL FACSIMILE FES. All pricing elements shall receive the Company’s then-current standard list rates, as may be changed from time to time. Except as specifically stated herein, the current standard list pricing is as follows: (i) SET-UP FEES: Customer will be charged the standard list price, currently ****, for the one-time set-up fees associated with WorldCom Audio-On-Demand RSVP service. (ii) MAINTENANCE FEES: Customer The Company will be charged waive the standard list price, currently ****, price during each Monthly Period of the Term for the Maintenance Fees associated with WorldCom Audio-On-Demand serviceRVSP. (iii) TOLL-FREE NUMBER USAGE CHARGES: Customer will be charged **** per minute per participant for Toll-Free Number Usage charges during each Monthly Period of the Term. (iv) TOLL NUMBER USAGE CHARGES: Customer will be charged **** per minute per participant for Toll Number Usage charges during each Monthly Period of the Term. (v) VOICE RESPONSE TRANSCRIPTION FEES: Customer will be charged the standard list price, currently **** plus an administrative access fee* per transcription, for Voice Response Transcription fees. (* ***** per minute charge for downloading the information for Voice Response Reporting.) (vi) VOICE RESPONSE ACTIVATION FEES: Customer will be charged the standard list price, currently **** per activation, for Voice Response Activation Fees. (vii) VOICE RESPONSE RETRIEVAL FEES: Customer will be charged the standard list price for Voice Response Retrieval fees, which is currently **** per person limited to **** prompts. (viiivii) VOICE RESPONSE TAPE FEES: Customer will be charged the standard list price, currently **** per tape used, for Voice Response Tape fees. (ixviii) VOICE TALENT FEES: Customer will be charged the standard list price, currently **** for every **** minutes per recorded voice, for Voice Talent fees. (ix) PHONE OR PAGE MESSAGE NOTIFICATION RATES: Customer will be charged the standard list price, currently **** per notification, for phone or page message notification fees. (x) DOMESTIC FACSIMILE FEES: Customer will be charged **** per page for Domestic Facsimile Fees associated with RSVP. (xi) INTERNATIONAL FACSIMILE FEES: Customer will be charged the then-current standard list price, which varies by where the usage originates from and/or terminates to, for international facsimile fees associated with RSVP service. # * ****Confidential Treatment has been requested for the redacted portions. The confidential redacted portions have been filed separately with the Securities and Exchange Commission.