Common use of PROCEDURE PRIOR TO A HEARING Clause in Contracts

PROCEDURE PRIOR TO A HEARING. a. Informal Discussion to Settle the Grievance Any grievance shall be personally presented, either orally or in writing, to the Housing Authority office or to the office of the project at which the complainant resides, so that the grievance may be discussed informally with the appropriate member(s) of the Housing Authority staff and settled without a hearing. Within 5 days after this discussion, the Housing Authority shall prepare a summary of the discussion; one copy of this summary shall be given to the tenant and one copy retained by the Housing Authority in that tenant’s file. The summary shall specify the names of the participants, date of the meeting, the nature of the action which proposed to resolve or dispose of the complaint, and the specific reason for this decision, and the summary shall specify the manner by which a hearing may be obtained according to this grievance procedure.