Common use of PROCEDURES FOR THE RESOLUTION OF DISPUTES AND GRIEVANCES Clause in Contracts

PROCEDURES FOR THE RESOLUTION OF DISPUTES AND GRIEVANCES. 1) The parties to this Agreement aim to avoid or speedily resolve any dispute over matters covered by the Agreement. This aim will be achieved through the provision of information, explanation, consultation, cooperation and negotiation. 2) Subject to legislative provisions, while the dispute procedure is being followed, normal work is to continue except in the case of a genuine safety issue. The status quo existing before the emergence of a dispute is to continue whilst the dispute procedure is being followed. No party shall be prejudiced as to the final settlement by the continuation of the work. 3) In the event of any disagreement between the parties as to the interpretation or implementation of this Agreement, the following procedure shall apply: a) The matter is to be discussed between the employee(s) concerned and the operational manager in the first instance. This discussion should take place within 24 hours of the issue being raised. b) If the matter is not resolved as per (a) above, it shall be referred to the relevant union delegate/representative and/or Industrial Officer and the Business Unit General Manager and/or nominee. A conference of the parties shall be arranged to discuss the issue. This process should not extend beyond 7 days. c) If the issue remains unresolved, it shall be referred to the Secretary of the relevant union and/or nominee and the Director-General of the Department of Public Works and/or nominee. The parties shall discuss the issue and decide on appropriate action. This process shall not extend beyond 14 days. d) If the matter is not resolved then it may be referred by either party to the Queensland Industrial Relations Commission.

PROCEDURES FOR THE RESOLUTION OF DISPUTES AND GRIEVANCES. 1) The parties to this Agreement aim to avoid or speedily resolve any dispute over matters covered by the Agreement. This aim will be achieved through the provision of information, explanation, consultation, cooperation and negotiation. 2) Subject to legislative provisions, while the dispute procedure is being followed, normal work is to continue except in the case of a genuine safety issue. The status quo existing before the emergence of a dispute is to continue whilst the dispute procedure is being followed. No party shall be prejudiced as to the final settlement by the continuation of the work. 3) In the event of any disagreement between the parties as to the interpretation or implementation of this Agreement, the following procedure shall apply: a) The matter is to be discussed between the employee(s) concerned and the operational manager in the first instance. This discussion should take place within 24 hours of the issue being raised. b) If the matter is not resolved as per (a) above, it shall be referred to the relevant union delegate/representative and/or Industrial Officer and the Business Unit General Manager and/or nominee. A conference of the parties shall be arranged to discuss the issue. This process should not extend beyond 7 days. c) If the issue remains unresolved, it shall be referred to the Secretary of the relevant union and/or nominee and the Director-General of the Department of Housing and Public Works and/or nominee. The parties shall discuss the issue and decide on appropriate action. This process shall not extend beyond 14 days. d) If the matter is not resolved then it may be referred by either party to the Queensland Industrial Relations Commission.