PROCESS DESCRIPTIONS. 3.8.1 Exult Supplier shall maintain in an electronic format (where possible) updated system documentation and procedures providing a clear description of the Service Delivery Model once the Services are delivered (the "Process Descriptions"). 3.8.2 Exult Supplier shall provide the Client with access to such Process Descriptions as reasonably requested by the Client.
Appears in 3 contracts
Sources: Us Country Agreement (Exult Inc), Uk Country Agreement (Exult Inc), Uk Country Agreement (Exult Inc)
PROCESS DESCRIPTIONS. 3.8.1 Exult Supplier shall maintain in an electronic format (where possible) updated system documentation and procedures providing a clear description of the Service Delivery Model once the Services are delivered (the "Process Descriptions").
3.8.2 Exult Supplier shall provide the Client with access to such Process Descriptions as reasonably requested by the Client.
Appears in 2 contracts
Sources: Framework Agreement (Exult Inc), Framework Agreement (Exult Inc)