Processes and Procedures. In carrying out its duties set forth in Article III, Sections 8 – 11, above, Cigna will implement the Standard Business Associate Processes and Procedures (the “Processes and Procedures”) attached hereto for requests from Individuals, including the requirement that requests be made in writing, the creation of forms for use by Individuals in making such requests, and the setting of time periods for Plan to forward to Cigna any such requests made directly to the Plan or Plan Sponsor. In addition, Cigna will implement the Processes and Procedures relating to disclosure of PHI to Plan Sponsor or designated third parties.
Appears in 3 contracts
Sources: Customer Agreement, Customer Agreement, Customer Agreement