Common use of Procurement specific Standards Clause in Contracts

Procurement specific Standards. 2.3.1 The Supplier shall at all times during the Framework Period and the term of any Call Off Agreement comply with the Standards including but not limited to the following: (a) Service Management Standards (i) BS EN ISO 9001 “Quality Management System” standard or equivalent. (ii) ITIL v3 2011 “IT Service Management”. (iii) ISO/IEC 20000-1 2011 “ITSM Specification for Service Management”. (iv) ISO/IEC 20000-2 2012 “ITSM Code of Practice for Service Management”. (v) ISO 10007 “Quality management systems – Guidelines for configuration management”. (vi) BS25999-1:2006 “Code of Practice for Business Continuity Management” and, ISO/IEC 27031:2011, ISO 22301 and ISO/IEC 24762:2008 in the provision ITSC/DR plans (b) Environmental Standards (i) BS EN ISO 14001 Environmental Management System standard or equivalent. (ii) Directive 2002/96/EC on Waste Electrical and Electronic Equipment (or equivalent) and Directive 2002/95/EC on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (or equivalent). (c) Portfolio, Programme and Project Management Standards (i) PRINCE2 and MSP methodologies or equivalent methodology (d) Risk Management Standards (i) ISO 31000:2009, Risk management – Principles and guidelines (ii) ISO/IEC 31010:2009, Risk management – Risk assessment techniques (e) Infrastructure Safety Standards (i) BS EN 60950-1:2006+A12:2011 or subsequent replacements for hardware.

Procurement specific Standards. 2.3.1 The Supplier shall at all times during the Framework Call off Period and the term of any Call Off Agreement comply with the Standards including as applicable to the performance of the Suppliers obligations in delivering the Services. These include but are not limited to the following: (a) Service Management Standards (i) i. BS EN ISO 9001 “Quality Management System” standard or equivalent. (ii) . ITIL v3 2011 “IT Service Management”. (iii) . ISO/IEC 20000-1 2011 “ITSM Specification for Service Management”. (iv) . ISO/IEC 20000-2 2012 “ITSM Code of Practice for Service Management”. (v) v. ISO 10007 “Quality management systems – Guidelines for configuration management”. (vi) . BS25999-1:2006 “Code of Practice for Business Continuity Management” and, ISO/IEC 27031:2011, ISO 22301 and ISO/IEC 24762:2008 in the provision ITSC/DR plans (b) Environmental Standards (i) i. BS EN ISO 14001 Environmental Management System standard or equivalent. (ii) . Directive 2002/96/EC on Waste Electrical and Electronic Equipment (or equivalent) and Directive 2002/95/EC on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (or equivalent). (c) Portfolio, Programme and Project Management Standards (i) i. PRINCE2 and MSP methodologies or equivalent methodology (methodology d) Risk Management Standards (i) i. ISO 31000:2009, Risk management – Principles and guidelines (ii) . ISO/IEC 31010:2009, Risk management – Risk assessment techniques (techniques e) Infrastructure Safety Standards (i) Standards i. BS EN 60950-1:2006+A12:2011 or subsequent replacements for hardware. ii. BS EN 60065:2002+A12:20011 or subsequent replacements for audio, video and similar electronic apparatus. iii. BS EN 60825-1:2007 or subsequent replacement for laser printers or scanners using lasers. iv. BS EN 41003:2009 or subsequent or subsequent replacements for apparatus for connection to any telecommunications network.