Procurement specific Standards. The Supplier shall at all times during the Framework Period and the term of any Call Off Agreement comply with the Standards including but not limited to the following: Service Management Standards BS EN ISO 9001 “Quality Management System” standard or equivalent. ITIL v3 2011 “IT Service Management”. ISO/IEC 20000-1 2011 “ITSM Specification for Service Management”. ISO/IEC 20000-2 2012 “ITSM Code of Practice for Service Management”. ISO 10007 “Quality management systems – Guidelines for configuration management”. BS25999-1:2006 “Code of Practice for Business Continuity Management” and, ISO/IEC 27031:2011, ISO 22301 and ISO/IEC 24762:2008 in the provision ITSC/DR plans. Environmental Standards BS EN ISO 14001 Environmental Management System standard or equivalent. Portfolio, Programme and Project Management Standards PRINCE2 and MSP methodologies or equivalent methodology Infrastructure Safety Standards BS EN 41003:2009 or subsequent or subsequent replacements for apparatus for connection to any telecommunications network. Accessible IT Standards the World Wide Web Consortium (W3C) Web Accessibility Initiative (WAI) Web Content Accessibility Guidelines (WCAG) 2.0 Conformance Level AA. ISO/IEC 13066-1:2011 Information Technology - Interoperability with assistive technology (AT) – Part 1: Requirements and recommendations for interoperability. BS 8878:2010 Web Accessibility Code of Practice. Information Technology Standards e-GIF as documented at ▇▇▇▇://▇▇▇▇▇▇▇▇▇▇.▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇.▇▇/+/http://▇▇▇.▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇.▇▇/govtalk/schemasstandards/e-gif.aspx. e-Government Interoperability Framework (e-GIF v6.1, 18/31/2005) e-GIF Technical Standards Catalogue (v6.2, 2/9/2005) e-Government Metadata Standard (e-GMS v3.1, 29/8/2008) ▇▇▇▇▇://▇▇▇.▇▇▇.▇▇/government/publications/open-standards-principles ▇▇▇▇▇://▇▇▇.▇▇▇.▇▇/public-services-network#psn-standards ▇▇▇▇▇://▇▇▇.▇▇▇.▇▇/government/publications/greening-government-ict-strategy ▇▇▇▇▇://▇▇▇.▇▇▇.▇▇/government/publications/open-source-open-standards-and-re-use-government-action-plan External Connectivity Standards PCI DSS V2.0 2010 (Card payment network) Information Security Management Standards ISO 27001 Information Security Management standard or equivalent. Manual of Protective Security Standards Manual of Protective Security (MPS) or equivalent Information Age Government Security Standards Information Age Government Security Framework or equivalent.
Appears in 1 contract
Sources: Enterprise Application Support Services Framework Agreement
Procurement specific Standards. 4.1.1 The Supplier shall at all times during the Framework Period and the term of any Call Off Agreement comply with the Standards including but not limited to the following: :
(a) Service Management Standards Standards
(i) BS EN ISO 9001 “Quality Management System” standard or equivalent. .
(ii) ITIL v3 2011 “IT Service Management”. .
(iii) ISO/IEC 20000-1 2011 “ITSM Specification for Service Management”. .
(iv) ISO/IEC 20000-2 2012 “ITSM Code of Practice for Service Management”. .
(v) ISO 10007 “Quality management systems – Guidelines for configuration management”. .
(vi) BS25999-1:2006 “Code of Practice for Business Continuity Management” and, ISO/IEC 27031:2011, ISO 22301 and ISO/IEC 24762:2008 in the provision ITSC/DR plans. .
(b) Environmental Standards Standards
(i) BS EN ISO 14001 Environmental Management System standard or equivalent. .
(c) Portfolio, Programme and Project Management Standards Standards
(i) PRINCE2 and MSP methodologies or equivalent methodology methodology
(d) Infrastructure Safety Standards Standards
(i) BS EN 41003:2009 or subsequent or subsequent replacements for apparatus for connection to any telecommunications network. .
(e) Accessible IT Standards Standards
(i) the World Wide Web Consortium (W3C) Web Accessibility Initiative (WAI) Web Content Accessibility Guidelines (WCAG) 2.0 Conformance Level AA. .
(ii) ISO/IEC 13066-1:2011 Information Technology - Interoperability with assistive technology (AT) – Part 1: Requirements and recommendations for interoperability. .
(iii) BS 8878:2010 Web Accessibility Code of Practice. .
(f) Information Technology Standards (i) e-GIF as documented at ▇▇▇▇://▇▇▇▇▇▇▇▇▇▇.▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇.▇▇/+/http:///+/http://www.cabinetoffic ▇.▇▇▇.▇▇/▇▇▇▇▇▇▇/▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇/▇-▇▇▇.▇▇/govtalk/schemasstandards/e-gif.aspx▇▇. (ii) e-Government Interoperability Framework (e-GIF v6.1, 18/31/2005) (iii) e-GIF Technical Standards Catalogue (v6.2, 2/9/2005) (iv) e-Government Metadata Standard (e-GMS v3.1, 29/8/2008) (v) ▇▇▇▇▇://▇▇▇.▇▇▇.▇▇/government/publications/open-standards-standards- principles (vi) ▇▇▇▇▇://▇▇▇.▇▇▇.▇▇/public-services-network#psn-standards (vii) ▇▇▇▇▇://▇▇▇.▇▇▇.▇▇/government/publications/greening-greening- government-ict-strategy (viii) ▇▇▇▇▇://▇▇▇.▇▇▇.▇▇/government/publications/open-source-open-open- standards-and-re-use-government-action-plan plan
(g) External Connectivity Standards (i) PCI DSS V2.0 2010 (Card payment network)
(h) Information Security Management Standards Standards
(i) ISO 27001 Information Security Management standard or equivalent. .
(i) Manual of Protective Security Standards Standards
(i) Manual of Protective Security (MPS) or equivalent equivalent
(j) Information Age Government Security Standards Standards
(i) Information Age Government Security Framework or equivalent.
Appears in 1 contract
Sources: Framework Agreement