Common use of Product Functionality Clause in Contracts

Product Functionality. 2 2.4.1 Asymmetric PVCs......................................................................... 2 2.4.2 Performance and Reliability Requirements................................................ 2 2.4.2.1 Network Availability.......................................................... 2 2.4.2.2 Cell Latency.................................................................. 3 2.4.2.3 Cell Loss..................................................................... 3 2.4.2.4 Cell Delay Variation.......................................................... 3 2.4.2.5 ATM Maximum Burst Size........................................................ 3 2.4.2.6 ATM Over-subscription Parameters.............................................. 3 2.4.3 Fraud Control Requirements.............................................................. 3 2.4.4 Service Level Agreements:............................................................... 4 2.4.4.A Measurement Period............................................................ 4 2.4.4.1. SLA Cost to Customer.......................................................... 5 2.4.4.2 Commencement of SLA Credits................................................... 4 2.4.4.3 Circuits Covered by SLA....................................................... 4 2.4.4.4 Remedies for Average Network Availability and Average CLR SLA................. 4 2.4.4.5 SLA Credit Policies........................................................... 7 2.4.4.6 Verification of Non-Compliance................................................ 7 2.4.4.7 Time to Restore............................................................... 7 2.4.4.8 Exclusions from computation of Network Performance SLA Values................. 7 2.4.4.9 CLR Allowance for Sample Period Errors........................................ 7 2.4.4.10 Action Required of Genuity after 2 Months of Circuit Performance Violations...