Common use of PRODUCT LIFECYCLE POLICY Clause in Contracts

PRODUCT LIFECYCLE POLICY. 3.1. The Support & Maintenance Services for Autoline Drive include the development of new Releases from time to time. 3.2. In order to maintain a high standard of reliability, Keyloop encourages the adoption of the Current Release by all Clients. Client agrees to ensure that at all times it is using either the Current Release of the applicable Version of Autoline Drive, or the immediately preceding Release. Keyloop may suspend or withdraw provision of Support & Maintenance Services in relation to Older Releases. 3.3. No additional licence fee is payable for new Releases of the Version of Autoline Drive specified in the Quotation. In circumstances where implementation of a new Release can be effected remotely (including by means of Keyloop’s online training tools) without a requirement for Keyloop personnel to attend at Client site, no charges will be payable by Client for implementation of the new Release. In circumstances where onsite presence by Keyloop personnel at Client site is technically required or is requested by Client for the implementation of a new Release, such Services will be chargeable at the rate agreed by the Parties or at Keyloop’s then current rate.

PRODUCT LIFECYCLE POLICY. 3.1. The Support & Maintenance Services for Autoline Drive include the development of new Releases from time to time. 3.2. In order to maintain a high standard of reliability, Keyloop encourages the adoption of the Current Release by all Clients. Client agrees to ensure that at all times it is using either the Current Release of the applicable Version of Autoline Drive, or the immediately preceding Release. Keyloop may suspend or withdraw provision of Support & Maintenance Services in relation to Older Releases. 3.3. No additional licence license fee is payable for new Releases of the Version of Autoline Drive specified in the Quotation. In circumstances where implementation of a new Release can be effected remotely (including by means of Keyloop’s online training tools) without a requirement for Keyloop personnel to attend at Client site, no charges will be payable by Client for implementation of the new Release. In circumstances where onsite presence by Keyloop personnel at Client site is technically required or is requested by Client for the implementation of a new Release, such Services will be chargeable at the rate agreed by the Parties or at Keyloop’s then current rate.